Secretary

Job summary

We are seeking a Band 3 Secretary to join our Community Mental Health Team at Barnfield Unit, Minehead Community Hospital. This is a vital role within our service, ensuring that the administrative backbone of the team runs smoothly so that clinical staff can focus on delivering high-quality care to patients.

As a key member of the team, you will provide comprehensive secretarial and administrative support, acting as the first point of contact for service users, carers, and professionals. You will manage a variety of tasks, including handling calls, organising appointments, maintaining accurate records, and supporting meetings. Your role is essential in creating a welcoming and efficient environment for both staff and service users.

This position offers the opportunity to work in a dynamic and supportive setting where no two days are the same. You will be part of a team that values collaboration, professionalism, and compassion. If you are highly organised, have excellent communication skills, and enjoy working in a role that makes a real difference, we would love to hear from you.

Main duties of the job

• Provide comprehensive secretarial and reception services, including telephone duties, audio typing, filing, and mail handling.

• Act as the first point of contact for incoming calls, ensuring courteous and effective communication.

• Organise and maintain appointment and room booking systems for the team.

• Maintain accurate administrative records, including referrals, attendances, and discharges.

• Process petty cash transactions and order supplies in line with Trust policies.

• Support meetings by preparing papers, taking notes, and ensuring refreshments and resources are available.

• Assist with data entry on the Trust's computer systems for appointments and patient records.

• Provide cross-cover for colleagues during periods of absence and assist with induction of new staff.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.