Somerset NHS Foundation Trust

Support Worker

The closing date is 13 October 2025

Job summary

We are seeking a motivated and enthusiastic Support Worker to join our Home Treatment service based at Priory Health Park in Wells.

The role involves working within a dynamic and supportive multidisciplinary team who provide rapid assessment and intensive support to service users presenting in acute mental health crisis.

The Home Treatment service work with a diversity of clients with varying mental health difficulties and presentations, as such, this post would provide valuable clinical experience and client-contact for graduates hoping to pursue a career in clinical psychology, psychotherapy or other mental health roles.

We recognise that treatment for and recovery from acute mental illness is best provided in a patients own home and as a service we aim to support this as an alternative to hospital admission.

Main duties of the job

You'll be providing support and time to an allocated group of patients with more complex needs and thus promote their recovery and maintain them in their community environment and assist those who are inpatients in their return home.

You'll assist the professionally qualified team members to assess, plan, implement and evaluate care plans.

There is a requirement to work a shift pattern that provides a 7 day a week service, 365 days of the year.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-GR-3370

Job locations

Priory Health Park

Glastonbury Road

Wells

Somerset

BA5 1XL


Job description

Job responsibilities

For more details and further information about the role, please see the attached job description and person specification.

This position requires a full UK driving licence.

Job description

Job responsibilities

For more details and further information about the role, please see the attached job description and person specification.

This position requires a full UK driving licence.

Person Specification

Qualifications

Essential

  • NVQ Health and Social Care or equivalent or willing to undertake full training to achieve this standard

Experience

Essential

  • Experience of working with people eg in a caring situation, dealing with the general public
  • Experience of working in community settings
  • Experience of the assessment process and risk management
  • Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives
  • Listens to others' views respecting and valuing individual patient needs
  • Excellent organisational skills, ability to manage own time and plan timed activities for Clients
  • Ability to recognise and mange challenging situations in a calm and professional manner
  • Able to take instruction and direction and work effectively as part of a team
  • Ability to record and retrieve information on electronic patient records
  • High standards of written communication skills with the ability to use email and internet

Desirable

  • Previous experience in caring for people with a severe mental illness
  • Knows how to deal sensitively with distress, disturbance and unpredictability

Additional Criteria

Essential

  • Able to work flexibly over a 7 day week roster.
  • Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust to meet the needs of the service.
Person Specification

Qualifications

Essential

  • NVQ Health and Social Care or equivalent or willing to undertake full training to achieve this standard

Experience

Essential

  • Experience of working with people eg in a caring situation, dealing with the general public
  • Experience of working in community settings
  • Experience of the assessment process and risk management
  • Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives
  • Listens to others' views respecting and valuing individual patient needs
  • Excellent organisational skills, ability to manage own time and plan timed activities for Clients
  • Ability to recognise and mange challenging situations in a calm and professional manner
  • Able to take instruction and direction and work effectively as part of a team
  • Ability to record and retrieve information on electronic patient records
  • High standards of written communication skills with the ability to use email and internet

Desirable

  • Previous experience in caring for people with a severe mental illness
  • Knows how to deal sensitively with distress, disturbance and unpredictability

Additional Criteria

Essential

  • Able to work flexibly over a 7 day week roster.
  • Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Priory Health Park

Glastonbury Road

Wells

Somerset

BA5 1XL


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Priory Health Park

Glastonbury Road

Wells

Somerset

BA5 1XL


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Laura Hopkins

laura.hopkins@somersetFT.nhs.uk

07748840471

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-GR-3370

Job locations

Priory Health Park

Glastonbury Road

Wells

Somerset

BA5 1XL


Supporting documents

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