Team Secretary

Job summary

We are seeking a compassionate and organised Team Secretary to join our administrative and reception team supporting the Child and Adolescent Mental Health Services (CAMHS) Community and Urgent Care teams.

This is a key role within a dynamic and supportive environment, where you will be the first point of contact for young people and their families accessing mental health services.

The successful candidate will demonstrate excellent administrative, interpersonal, and customer service skills, with a welcoming and professional manner. Hours are negotiable, with flexibility to work either four full days or school hours across five days, but availability on Mondays and Thursdays is essential.

Why Join Us?

You'll be part of a caring and professional team dedicated to supporting children and young people in Somerset. This role offers a meaningful opportunity to make a difference in the lives of families accessing mental health support.

Main duties of the job

As Team Secretary, you will play a vital role in ensuring the smooth running of the CAMHS Community and Urgent Care teams. Your responsibilities will include:

Administrative Support: Typing reports and correspondence (including audio typing), filing, diary management, and maintaining efficient office systems.

Reception Duties: Welcoming visitors, managing telephone enquiries, and providing a calm and professional front-of-house presence.

Data Management: Inputting and maintaining patient data using Trust systems, ensuring confidentiality and compliance with data protection regulations.

Communication: Liaising with team managers, clinicians, service users, carers, and external agencies to facilitate effective service delivery.

Finance & Resources: Handling petty cash transactions, ordering stationery and supplies, and supporting budgetary compliance.

Team Collaboration: Supporting junior colleagues, participating in supervision, and contributing to team meetings and service improvement initiatives.

Health & Safety: Acting as a Fire Warden, conducting safety checks, and supporting emergency procedures.

Safeguarding & Governance: Promoting child protection, adhering to Trust policies, and participating in clinical governance activities.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.