Somerset NHS Foundation Trust

Discharge Lounge Health Care Assistant

The closing date is 08 October 2025

Job summary

An exciting opportunity has arisen to join the highly motivated discharge lounge team in a health care assistant position.

The Discharge Lounge supports all areas within the Trust with an emphasis on maintaining timely and safe patient flow out of the Hospital.

The successful candidate will have experience of hospital care and a knowledge of patient discharge processes.

The role requires the individual to have enthusiasm and a passion to drive the service forward and meet service demands. They should have effective communication skills and an ability to support all the staff within the team to deliver high quality safe patient care.

Working Pattern: 37.5 hours per week during the hours of 07.30 - 20.00 Monday to Friday and 09.00 - 17.00 rotational weekends fairly shared between the team.

For more information on the Job Description and Responsibilities please find attached.

Main duties of the job

To provide effective and clinical support to Registered Nursing Staff within the Medical Services Group during the shift around a 24 hour period

Support the systems for a multi-disciplinary approach to patient-centred care delivery, which builds on the philosophy of greater involvement of patients and their relatives/carers by using the Trusts patient and public involvement strategy

Delivers patient care including health promotion daily to patients who present with undifferentiated conditions including life-threatening emergencies to adults and will present unscheduled and unannounced at any time throughout the 24-hour period

Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2665

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Job description

Job responsibilities

For more details and further information about the role, please see the attached job description and person specification.

Job description

Job responsibilities

For more details and further information about the role, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • A Qualifications and Credit Framework (QCF) Level 3. This could be a Vocational NVQ, BTEC or equivalent international qualification in healthcare or able to demonstrate the equivalent level of experience

Experience

Essential

  • Previous experience in a healthcare environmentCannulation and phlebotomyExperience of recording ECGsExperience of taking and monitoring blood glucose levelsWorks well in a busy environmentAdaptable/ flexibleGood time keepingWillingness to use technology to improve standards of care and support to our patientsFlexible approach to workDemonstrate respect for confidentiality at all timesProven experience of successfully working in a team environment

Desirable

  • Basic computer/keyboard skillsUnderstands limitations of the role and need to refer to others

Additional Criteria

Essential

  • Able to demonstrate an ability to develop rapport and show empathy and sensitivityAble to build good working relationships with colleaguesAble to demonstrate they can adapt communication style to circumstancesAble to prioritise and organise work and support junior staffAble to work under instruction and under own initiative within the boundaries of the role and as part of a teamAbility to undertake manual handling training to assist the movement and handling of patients adhering to manual handling guidelinesAssist and enable patients with all activities of daily living - maintaining personal hygiene, dressing and appearanceAssist patients to eat and drinkAssist and enable patients to use toilet facilities
Person Specification

Qualifications

Essential

  • A Qualifications and Credit Framework (QCF) Level 3. This could be a Vocational NVQ, BTEC or equivalent international qualification in healthcare or able to demonstrate the equivalent level of experience

Experience

Essential

  • Previous experience in a healthcare environmentCannulation and phlebotomyExperience of recording ECGsExperience of taking and monitoring blood glucose levelsWorks well in a busy environmentAdaptable/ flexibleGood time keepingWillingness to use technology to improve standards of care and support to our patientsFlexible approach to workDemonstrate respect for confidentiality at all timesProven experience of successfully working in a team environment

Desirable

  • Basic computer/keyboard skillsUnderstands limitations of the role and need to refer to others

Additional Criteria

Essential

  • Able to demonstrate an ability to develop rapport and show empathy and sensitivityAble to build good working relationships with colleaguesAble to demonstrate they can adapt communication style to circumstancesAble to prioritise and organise work and support junior staffAble to work under instruction and under own initiative within the boundaries of the role and as part of a teamAbility to undertake manual handling training to assist the movement and handling of patients adhering to manual handling guidelinesAssist and enable patients with all activities of daily living - maintaining personal hygiene, dressing and appearanceAssist patients to eat and drinkAssist and enable patients to use toilet facilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Michele Brown

michele.brown@somersetft.nhs.uk

01935606269

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2665

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)