Somerset NHS Foundation Trust

Bank Replenishment Assistant

The closing date is 04 October 2025

Job summary

Are you looking for a flexible role where you can make a real difference behind the scenes in patient care? Our Inventory Management Team is seeking a motivated and reliable Bank Replenishment Assistant to support the efficient delivery of clinical consumables across the hospital.

You'll be joining a supportive and hardworking team dedicated to ensuring stock availability for clinical areas, helping maintain high standards of care through effective inventory processes.

Main Duties of the Role:

Work independently within assigned departments, managing stock-related tasks and communicating with clinical teams and managers.

Attend clinical huddles and team meetings to stay informed and aligned with patient care needs.

Investigate and resolve stock issues, provide feedback and recommendations to your line manager and clinical teams.

Track products to specific locations or patients and address any discrepancies.

What We're Looking For:

A proactive and organised individual with good communication skills

Ability to work independently and as part of a team

Comfortable using systems

Previous experience in stock management or a healthcare setting is desirable but not essential

If you're ready to contribute to a vital part of hospital operations and enjoy working in a dynamic environment, we'd love to hear from you.

Main duties of the job

Main Duties of the job.

You'll be supported in your role to liaise with relevant colleagues to maintain a good level of stock for your departments. Maintaining great availability of the clinical products and PPE is key to supporting clinical staff to provide excellent patient care

We are looking for someone who has previous experience working in stock replenishment, perhaps in the retail sector. But most importantly we are looking for someone who is motivated, keen to learn and would like to make a difference within your local NHS.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, and not to mention our Blue Light Card and NHS exclusive discounts.

We work hard to make sure that inclusion is part of everything we do. We know that true inclusion means we're able to provide the best care for our patients and provide a fulfilling career for all our colleagues.

We have six active and impactful colleague networks. These networks provide a safe space for colleagues to share their experiences and learn from one another, but also influence change across our trust:

Multicultural Network

Women's Network

Armed Forces' Network

LGBTQ Plus Network

Lived Experience Network, for colleagues living with disabilities

Autistic Colleague Network

We offer a form of weekly pay via Wagestream. Bank Pay is an easy way to automatically get paid a percentage of the money you've already earned from any bank shifts completed the previous week. It means you don't have to wait until the end of the month for your bank shift pay, giving you more flexibility.

Don't worry - the remaining portion of your pay is set aside to make sure your tax contributions are paid in full and if your tax contributions amount to less than the money set aside you'll receive it all back at the end of each month.

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£12.75 to £13.60 an hour

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

184-OL-BA-3373

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

Job description

Job responsibilities

Communication and Key Working Relationships

The post holder will

*Communicate with customers and staff in a professional manner.

*Liaise with clinical managers, department staff and procurement team to source acceptable alternative products where an out-of-stock situation occurs.

*Liaise with end user and suppliers and colleagues in relation to any supply issues, problem solving, updating teams on progress and attend clinical huddles if appropriate for theatre areas.

*Attend regular team meetings and keep up to date with changes to policies/procedures within the department.

*Receive and respond in a timely manner to all telephone queries.

*Liaise with NHS Supply Chain in relation to returns, short deliveries and returns.

Planning and Organisation

The post holder will:

*Work flexibly across the Trust as required.

*Plans and manages own workload.

*Follow agreed replenishment and system routines to ensure compliance. That includes NHS Supply Chain, Atticus, Centros and any other systems that impact inventory management.

*Ability to priorities workload based on problem solving and non- routine issues and activities that could arise.

*Ability to multitask several scheduled routines and unforeseen events which could involve more complex tasks and issues.

Analytics

The post holder will:

*Problem solving and fault finding relating to stock availability issues, supplier late deliveries or system discrepancies.

*Analysis and assess reports and data to communicate to colleague's, clinical teams to make sound decisions, this could include conflicting information.

Responsibility for Patient / Client Care, Treatment & Therapy

The post holder will:

*Ensure clinical consumables are available at the right place and right time to enable clinical care delivered in a cost effective, efficient manner. This is to aid product safety withdrawals and product transparency.

Policy, Service, Research & Development Responsibility

The post holder will:

*Read and adhere to all Trust policies and department routines and procedures.

*Contribute to discussions on efficiency savings within the directorate.

*Feedback any development ideas or lesson learnt to the Supply chain team.

*Ensure hand hygiene policy compliance of self, and challenge others, as necessary.

*Support any service or change improvement programme, such as the IMIP programme.

*Keep update date with personal training requirements to complete the role and trust policy.

Responsibility for Finance, Equipment & Other Resources

The post holder will:

*Ensure replenishment of all stock areas using PDA/bar code technology and the Trust purchase order system. Stock will be replenished to agreed levels to meet needs of the user and ensure good stock rotation is maintained.

*Review reorder level and reorder quantity in line with end user demand / Atticus system ensuring that all goods ordered are against the correct budget code.

*Replenish NHS Supply Chain, directs and Atticus items will be put in agreed merchandising standards, time, and day.

*Conduct inventory stock checks as required in line with replenishment routines.

*Ensure there are sufficient stocks to cover Bank Holidays.

*Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

*Keep storage areas clean and tidy.

*Ensure goods requiring return to suppliers are dealt with in a timely manner.

*Contribute to discussions on efficiency savings within the directorate.

*Be "cost aware" and use equipment and resources in a cost-effective way.

*Seek opportunities to create changes which enhance the service.

*Ensure team adopt a "just in time" philosophy and assist with identifying ways to reduce waste.

*Provide advice to end users regarding availability of products, costs, returns etc.

*Provide cover for goods in/receipting area to direct stock into the Trust.

*Record delivery details in accordance with the inventory management processes.

*Deliver parcels around all areas with priority given to urgent or refundable stock.

*Ensure deliveries are correct and resolve delivery issues.

*Respond in a timely and professional manner to source and expedite goods in the event of a medical emergency.

Responsibility for Supervision, Leadership & Management

The post holder will:

Information Resources & Administrative Duties

The post holder will:

*The post holder will: Use the Trust computer system for updating records as required.

*Read and respond to emails urgently.

*Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

*Ensure adherence to the time and attendance system.

Any Other Specific Tasks Required

*There could be a requirement to drive a Luton van or similar vehicle that is owned and managed by the Trust fleet, to transport clinical consumables to and from Trust own sites. This is dependent of the specific duties and routines of the replenishment assistant.