Admin Apprentice - Rheumatology

Job summary

Are you looking to start a career in the NHS? Want to work for a friendly and supportive team who will help you develop? Are you organised and good with people?

We have an exciting opportunity for an Admin Apprentice to join our busy team and begin your career in the NHS.

The role of the post holder is to provide general administrative support to the Rheumatology team. This will include responsibility for filing, answering the phone, responding to emails, maintaining systems and databases, creating and maintaining documents, arranging appointments for Rheumatology patients, Typing Rheumatology letters to patients and GP's, dealing with enquiries from managers, staff and service users.

You will also be completing a level 3 NVQ Business administration qualification through Yeovil College, you will fully be supported in your learning and development and complete an educational pathway with the Yeovil College. https://www.yeovil.ac.uk/course/334559/business-administrator-level-3-advanced-apprenticeship-starting-between-august-2025-and-july-2026/

Main duties of the job

Communicate with secretarial and clinic teams regarding patients procedure details and instruction, at times communicating directly with patients to arrange

Receive correspondence related to patients e.g. via email and telephone

Request and receive medical records if required and and tracer appropriately

Compile agendas and circulate minutes for Specialty Business and Audit meetings

Interpret and transcribe medical correspondence

Ordering and receipting of stationary

Maintenance of repeat prescriptions for patients

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.