Records Access and Disclosure Officer

Job summary

As a member of the Records Access and Disclosure Office you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds.

You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000.

We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation.

The job involves:

Providing an efficient and effective administrative service within the team

Recording the data access requests on a database

Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records

Reviewing and redacting records records

Compiling responses and completing requests

Dealing with general enquiries

Main duties of the job

As a member of the Records Access and Disclosure Office (DADO) you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds.

You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000.

We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation.

The job involves:

Providing an efficient and effective administrative service within the team

Recording the data access requests on a database

Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records

Reviewing and redacting records records

Compiling responses and completing requests

Dealing with general enquiries

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.