Somerset NHS Foundation Trust

Medical Secretary

The closing date is 24 August 2025

Job summary

We are seeking to recruit for a full time Secretary who has a passion for high quality customer care to work within the Maxillofacial Department.You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.If you think that you are the right person for the job, we would love to hear from you!

Main duties of the job

Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the Oral & Maxillofacial Surgery team, taking appropriate action where necessaryPrioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-3041

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Job description

Job responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Job description

Job responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Minimum of 5 GSCEs including English Language and Maths or functional skills
  • Level 3 qualifications or equivalent level of experience
  • RSA or OCR III or equivalent typing/word processing including audio typing

Experience

Essential

  • Audio typing/word processing
  • Minimum 1 year office experience within last 5 years
  • Evidence of prioritising workloads/good time management
  • Proven experience of working well as part of a team

Desirable

  • Previous secretarial experience
  • Experience of working in a healthcare
  • setting/previous experience of NHS administration processes
  • Experience of dealing with patients/customers
  • Supervisory/HR experience

Additional Criteria

Essential

  • Knowledge of medical terminology
  • Working knowledge of secretarial/administrative procedures and systems
  • Problem solving
  • IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
  • Ability to organise own time & prioritise.
Person Specification

Qualifications

Essential

  • Minimum of 5 GSCEs including English Language and Maths or functional skills
  • Level 3 qualifications or equivalent level of experience
  • RSA or OCR III or equivalent typing/word processing including audio typing

Experience

Essential

  • Audio typing/word processing
  • Minimum 1 year office experience within last 5 years
  • Evidence of prioritising workloads/good time management
  • Proven experience of working well as part of a team

Desirable

  • Previous secretarial experience
  • Experience of working in a healthcare
  • setting/previous experience of NHS administration processes
  • Experience of dealing with patients/customers
  • Supervisory/HR experience

Additional Criteria

Essential

  • Knowledge of medical terminology
  • Working knowledge of secretarial/administrative procedures and systems
  • Problem solving
  • IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
  • Ability to organise own time & prioritise.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Support Manager

Louise George

Louise.George@SomersetFT.nhs.uk

01823343065

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-3041

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Supporting documents

Privacy notice

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