Breast Care Reception Administrator

Job summary

The successful appointee will use excellent communication, organisational and interpersonal skills to support the clerical and wider multi-disciplinary breast care team. Tasks associated with the role include managing patient appointments - processing, booking and amending appointments - working across different Trust software systems, and responding to queries from colleagues, patients, and other visitors. The appointee will manage tasks from the reception desk in the Breast Care Centre, Musgrove Park Hospital. There are a number of regular tasks associated with the role, as well as the day-to-day variability to be expected within healthcare.

Throughout all interactions, the appointee is expected to uphold the Trust's values and to act in a professional, compassionate and courteous manner.

The contract is a permanent part-time contract with 30 hours per week, over 4 working days. This is an exciting opportunity to join a friendly, enthusiastic and inclusive team. We look forward to welcoming you to breast care.

Main duties of the job

Job Purpose

The purpose of this role is to support the delivery of outstanding patient care within breast services, championing the Trust's values of kindness, respect and teamwork, and aiming to ensure a professional, efficient and effective service.

The successful appointee will use excellent communication, organisational and interpersonal skills to support the clerical and wider multi-disciplinary breast care team. Tasks associated with the role include managing patient appointments (processing, booking and amending appointments), working across different Trust software systems, and responding to queries from colleagues, patients, and other visitors.

The appointee will manage tasks from the reception desk in the Breast Care Centre (Musgrove Park Hospital). There are a number of regular tasks associated with the role, as well as the day-to-day variability to be expected within healthcare.

Throughout all interactions, the appointee is expected to uphold the Trust's values and to act in a professional, compassionate and courteous manner.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.