Somerset NHS Foundation Trust

Elective Care Administrator

The closing date is 10 August 2025

Job summary

We are looking for a strong team player who will provide comprehensive administrative support to the general operational management team, specifically the elective care team, cancer services team, and CDC (Community Diagnostic Centre) team. This will include admin support for both senior and more junior members of the elective care team, as required.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.This is a fixed-term (12-months), full time (37.5 hours/week) post.

Main duties of the job

  • Maintaining diaries
  • Facilitating the arrangements around meetings
  • Attending and minuting meetings
  • Supporting management of patient waiting lists (cancer and RTT)
  • Updating the Somerset Cancer Register
  • Supporting with typing letters relating to patients care
  • Ordering and receipting items for the operational management team, including raising and checking purchase orders as required
  • Prioritising incoming and outgoing work

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

184-OL-OR-2880

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • Good standard of general education, with understanding of grammar, vocabulary and spelling or demonstrate equivalent qualifications.
  • Business and Administration Level 3 or demonstrate equivalent experience

Experience

Essential

  • Previous administration experience
  • Excellent organisational skills, ability to manage own time and plan timed activities

Additional Criteria

Essential

  • Good standard of English
  • Knowledge of all office administration systems especially Excel spreadsheets and outlook email and calendars Excellent organisational skills, ability to manage own time and plan timed activities
  • Ability to write letters and reports
  • Working knowledge of electronic diary and email
  • Previous administration experience
  • Excellent organisational skills, ability to manage own time and plan timed activities
  • Advanced keyboard skill
  • Evidence of a good standard of Literacy / English language skills
  • Willingness to use technology to improve standards of care and support to our patients
  • Excellent Communicator
  • Minute and note taking
  • Excellent telephone manner
  • Excellent organisational and interpersonal skills
  • Accuracy
  • Eye for detail
  • Influencing and persuading
  • Ability to prioritise and manage own workload
  • Discretion
  • Decision making
  • Ability to remain calm in difficult and distressing situations
  • Able to use own initiative
  • Ability to work to deadlines and under pressure
  • Excellent written and verbal communication
  • Ability to handle difficult situations with tact and diplomacy
  • Good team working skills
  • Ability to change quickly from one task to another without losing focus
  • Analysis
  • Interpretation
  • Judgement
  • Professional approach
  • Ensuring confidentially at all times in line with Trust policy

Desirable

  • Ability to recognise and manage challenging situations in a calm and professional manner.
Person Specification

Qualifications

Essential

  • Good standard of general education, with understanding of grammar, vocabulary and spelling or demonstrate equivalent qualifications.
  • Business and Administration Level 3 or demonstrate equivalent experience

Experience

Essential

  • Previous administration experience
  • Excellent organisational skills, ability to manage own time and plan timed activities

Additional Criteria

Essential

  • Good standard of English
  • Knowledge of all office administration systems especially Excel spreadsheets and outlook email and calendars Excellent organisational skills, ability to manage own time and plan timed activities
  • Ability to write letters and reports
  • Working knowledge of electronic diary and email
  • Previous administration experience
  • Excellent organisational skills, ability to manage own time and plan timed activities
  • Advanced keyboard skill
  • Evidence of a good standard of Literacy / English language skills
  • Willingness to use technology to improve standards of care and support to our patients
  • Excellent Communicator
  • Minute and note taking
  • Excellent telephone manner
  • Excellent organisational and interpersonal skills
  • Accuracy
  • Eye for detail
  • Influencing and persuading
  • Ability to prioritise and manage own workload
  • Discretion
  • Decision making
  • Ability to remain calm in difficult and distressing situations
  • Able to use own initiative
  • Ability to work to deadlines and under pressure
  • Excellent written and verbal communication
  • Ability to handle difficult situations with tact and diplomacy
  • Good team working skills
  • Ability to change quickly from one task to another without losing focus
  • Analysis
  • Interpretation
  • Judgement
  • Professional approach
  • Ensuring confidentially at all times in line with Trust policy

Desirable

  • Ability to recognise and manage challenging situations in a calm and professional manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Ellie Manning

Ellie.Manning@somersetft.nhs.uk

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

184-OL-OR-2880

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)