Somerset NHS Foundation Trust

Transport Booker

Information:

This job is now closed

Job summary

An exciting opportunity for a transport booker to join our friendly team.

You will be responsible for coordination/booking of all non-emergency Patient Transport Services (PTS), liaising with staff working across all areas of the Trust to ensure that the PTS eligibility criteria is adhered to.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the team, taking appropriate action where necessary.

Participate in team and Trust meetings as requested.

To request, plan and co-ordinate patient transport services across the Somerset system.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-3014

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • GCSE pass or equivalent in English and Maths

Desirable

  • Microsoft word and Excel

Experience

Essential

  • Experience working within the acute hospitals at MPH or YDH

Additional Criteria

Essential

  • Able to demonstrate a good standard of English language
  • Attention to detail and data quality
  • Ability to walk the wards
  • Ability to work remotely or on site at either acute site
  • Willingness to use technology to improve standards of care and support to our patients

Desirable

  • Knowledge of Transport services and local geography
Person Specification

Qualifications

Essential

  • GCSE pass or equivalent in English and Maths

Desirable

  • Microsoft word and Excel

Experience

Essential

  • Experience working within the acute hospitals at MPH or YDH

Additional Criteria

Essential

  • Able to demonstrate a good standard of English language
  • Attention to detail and data quality
  • Ability to walk the wards
  • Ability to work remotely or on site at either acute site
  • Willingness to use technology to improve standards of care and support to our patients

Desirable

  • Knowledge of Transport services and local geography

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Paula Knott

paula.knott@somersetft.nhs.uk

07760108240

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-3014

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Supporting documents

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