Medical Secretary

Job summary

We are seeking an experienced and enthusiastic Medical Secretary to join the team on Rowan Ward 2, a newly refurbished, 15-bedded acute mental health ward for working-age adults. This is an exciting opportunity to be part of a dynamic, supportive team where you will play a vital role in providing a comprehensive administrative and secretarial service to the Consultant Psychiatrist and wider medical team.

This post is well-suited to someone who enjoys a varied role, is highly organised, and thrives in a busy environment. You will also be responsible for the day-to-day supervision and support of administration colleagues, helping to maintain the high standards of service delivery.

If you are looking for a rewarding role where your skills make a real difference to patients and staff, we would love to hear from you. Come and be part of our friendly and committed team on Rowan Ward 2.

Main duties of the job

• Provide high-quality secretarial and administrative support to the Consultant and medical team.

• Supervise and support lower banded administration staff, ensuring efficient daily operations.

• Organise and coordinate the Consultant's diary, clinical reviews, and multi-disciplinary meetings.

• Prepare and manage clinical documentation, including letters, reports, and summaries, often of a sensitive nature.

• Respond to telephone, email, and face-to-face enquiries from patients, carers, and professionals with tact and professionalism.

• Maintain accurate patient records and ensure systems (including RiO) are kept up to date.

• Arrange and support recruitment, induction, appraisals, and supervision within the administration team.

• Act as a key contact for internal teams and external partners including GP practices and social services.

• Use initiative to independently manage workload, prioritise tasks, and resolve administrative issues as they arise.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.