Senior Hospital Administrator/Matron's PA

Job summary

To provide an administrative service to Matrons, Ward managers and Heads of departments within the Community Hospital.

To line manage and support the Hospital administrative team across all departments within the hospital.

To organise own workload and work closely with the other administrators within the hospital to deliver administrative support.

To work within the trust values and core standards to always maintain a service to staff.

The postholder will be expected to work flexibly across the cluster of community hospitals to provide cover when colleagues are on leave.

Main duties of the job

Managing the Matron's electronic diary, booking/amending appointments using own discretion, ensuring attendance as required to Trust meetings, noting apologies & arranging representation where needed.

Arranges meetings between the Matron/Ward Manager & staff for Human Resources issues and sickness monitoring -- taking & transcribing accurate minutes ensuring confidentiality, composing letters on behalf of Matron.

Responsible for off duty rosters for all admin team

Contribute ideas and opinions to assist in providing a high quality service for patients. Contribute to the management and implementation of change in the workplace.

Responsibility for coordinating hospital appraisal schedule for the administrative team ensuring that paperwork is completed correctly & filed for all staff, updates & returns hospital appraisal trees & records to Trust.

Maintain data bases and prepare statistical reports

Advises on specific delegated projects in support of the work of the Matron which includes the development of templates, tools and prompts to ensure key targets can be met & providing evidence where needed e.g., Mandatory Training, Appraisals, Local Action Plans

Line Management of clerical team Personnel Files

Monitor all admin sickness and follow Trust sickness policy to include HR involvement if

Carry out appraisals for all Band 2 and Band 3 admin

To be the first point of contact for staff for advice e. sensitive staffing issues or finance information.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.