Operational Support Manager

Job summary

The role will be required to provide day to day management, recruitment and leadership to administration teams at Yeovil District Hospital (YDH).The team member will be expected to work across both acute sites (Musgrove Park Hospital) at times as the need arises.The post holder will provide operational support to the Senior Operational Manage to include responding to PALS concerns, undertaking demand and capacity reviews, scheduling theatre and outpatient activity.

Main duties of the job

Deal with patient, relative, GP and colleague queries or issues which administration teams are unable to resolve.Implement changes to procedures for policies, guidelines, protocols and Standard Operating Procedures (SOPs) within own area of work..Produce detailed information as requested to support preparation of business cases, identifying priorities and improvements for service delivery.Check and sign off employee time sheets for additional hours, sending queries to the service manager.Provide supervision and directly manage administration staff.Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.