Job summary
To support elective care management by ensuring that waiting lists are clean and accurate, that RTT rules are followed and patients are managed efficiently.
Main duties of the job
The post holder will be required to present all work to a high standard of accuracy and to complete tasks in a timely manner. The key duties are set out as follows:
*Maintain knowledge and understanding of national and local guidance around RTT rules
*Support the RTT Validators in management of their generic inboxes, including the Inter- Provider Transfer (IPT) mailbox
*Respond to internal queries raised through the inbox, liaising with RTT validators as required
*Respond to external Trusts who have IPT queries received in the RTT mailbox and ensure any IPTs received are on the PAS systems.
*Validate IPT forms to ensure start and RTT status is correct before sending to receiving Trust.
*Attend meetings regarding RTT where needed
*Support with maintaining records of patients that have deferred treatment
*Any other administrative tasks that will support the RTT validators
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
Essential
- Good standard of education with English and Maths to GCSE 4 or above or equivalent
- Vocational, NVQ level 3 Business Studies or equivalent or demonstrate relevant experience
- Vocational, NVQ level 2 or equivalent or demonstrate relevant experience willing to complete level 3 within agree time scale
- On-the-job training of administrative systems (IMS Maxims), admission, patient information systems, hospital departments, clerical / office procedures, data input procedures
Experience
Essential
- Experience of using Excel or other data manipulation tools
Desirable
- Experience in an information or performance management role
- Experience of the Health Care Sector
Additional Criteria
Essential
- IT Literate on all Microsoft packages and be able to learn bespoke software packages to a high level
- Understanding of the operations of the Trust and its reporting requirements
- High standard of written and verbal communication including the ability to present and receive complex information to non-information experts
- Demonstrate excellent communication skills ensuring effective liaison and understanding
- Ability to plan a range of on-going activities with a number of dependencies and ability to adjust plans in light of urgent work
- Demonstrate effective time management and an organised working environment
- Must have an excellent level of attention to detail to ensure accuracy of own work
- Self-motivated and able to work to tight deadlines with a flexible approach to work
- Be proactive and process orientated
- Be able to focus and concentrate, following an issue through to its conclusion
- Excellent analytical and problem solving skills with ability to analyse, interpret and resolve complex problems and spot errors in reports or data using query tools and detailed data analysis
Desirable
- Knowledge of Referral to Treatment (RTT) rules and guidance
- Knowledge of patient pathways and outcomes
- Knowledge of the NHS Information Governance agenda including requirements of the Data Protection Act
- Have a full understanding of the information systems in use for the management of patients within the patients pathway
- Understanding of data query and reporting tools e.g. Excel
- Understanding of databases
Person Specification
Qualifications
Essential
- Good standard of education with English and Maths to GCSE 4 or above or equivalent
- Vocational, NVQ level 3 Business Studies or equivalent or demonstrate relevant experience
- Vocational, NVQ level 2 or equivalent or demonstrate relevant experience willing to complete level 3 within agree time scale
- On-the-job training of administrative systems (IMS Maxims), admission, patient information systems, hospital departments, clerical / office procedures, data input procedures
Experience
Essential
- Experience of using Excel or other data manipulation tools
Desirable
- Experience in an information or performance management role
- Experience of the Health Care Sector
Additional Criteria
Essential
- IT Literate on all Microsoft packages and be able to learn bespoke software packages to a high level
- Understanding of the operations of the Trust and its reporting requirements
- High standard of written and verbal communication including the ability to present and receive complex information to non-information experts
- Demonstrate excellent communication skills ensuring effective liaison and understanding
- Ability to plan a range of on-going activities with a number of dependencies and ability to adjust plans in light of urgent work
- Demonstrate effective time management and an organised working environment
- Must have an excellent level of attention to detail to ensure accuracy of own work
- Self-motivated and able to work to tight deadlines with a flexible approach to work
- Be proactive and process orientated
- Be able to focus and concentrate, following an issue through to its conclusion
- Excellent analytical and problem solving skills with ability to analyse, interpret and resolve complex problems and spot errors in reports or data using query tools and detailed data analysis
Desirable
- Knowledge of Referral to Treatment (RTT) rules and guidance
- Knowledge of patient pathways and outcomes
- Knowledge of the NHS Information Governance agenda including requirements of the Data Protection Act
- Have a full understanding of the information systems in use for the management of patients within the patients pathway
- Understanding of data query and reporting tools e.g. Excel
- Understanding of databases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
