Somerset NHS Foundation Trust

Administrative Assistant Urology

The closing date is 03 July 2025

Job summary

The role will be required to provide efficient and effective administrative/typist duties to the Urology team at Yeovil District Hospital (YDH) and wider staff.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2748

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • Good all round general education to GCSE standard, including English Language and mathematics.

Desirable

  • RSA Stage II or equivalent qualification in typingAudio typing RSA stage II or equivalent

Experience

Essential

  • Proven competencies in current office practiceCompetent IT skillsUse of emails and electronic diaries

Desirable

  • Experience of working within an office environmentPrevious NHS experienceKnowledge of medical terminology

Additional Criteria

Essential

  • Able to prioritise workloads/good time managementA sound understanding of the principles of confidentialityAble to work as member of a team

Desirable

  • Audio typing/touch typingKnowledge of medical terminology
Person Specification

Qualifications

Essential

  • Good all round general education to GCSE standard, including English Language and mathematics.

Desirable

  • RSA Stage II or equivalent qualification in typingAudio typing RSA stage II or equivalent

Experience

Essential

  • Proven competencies in current office practiceCompetent IT skillsUse of emails and electronic diaries

Desirable

  • Experience of working within an office environmentPrevious NHS experienceKnowledge of medical terminology

Additional Criteria

Essential

  • Able to prioritise workloads/good time managementA sound understanding of the principles of confidentialityAble to work as member of a team

Desirable

  • Audio typing/touch typingKnowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Louise Aquilina

louise.aquilina@somersetft.nhs.uk

01823343860

Details

Date posted

19 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2748

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)