T&O Elective Performance Officer

Job summary

The post holder will be assisting in the monitoring, management and coordination of the Somerset Trauma and Orthopaedics long waiter elective patients, assisting the service achieve its 25 26 elective care targets in line with national and regional directive, and in line with Trust Strategy.

The post holder will manage and track closely patients on a T&O elective care pathway to ensure their pathway is progressed, they will be responsible for maintaining accurate data recorded against the patient pathway. Following internal escalation processes to ensure patients are followed up in a timely manner to minimise pathway delays and potential breaches.

This post involves working closely with specialty managers, admissions, outpatients, external providers, patients, and other Trust staff as appropriate, you will need a flexible professional approach, excellent organisational and time management skills together with an excellent standard of verbal and written communication.

The post holder may be expected to work across both acute sites at times as the need arises, but the post holder can mainly work from home once they become confident and competent in their role.

Main duties of the job

The post holder will be assisting in the monitoring, management and coordination of the Somerset Trauma and Orthopaedics long waiter elective patients, assisting the service achieve its 25 26 elective care targets in line with national and regional directive, and in line with Trust Strategy.

The post holder will manage and track closely patients on a T&O elective care pathway to ensure their pathway is progressed, they will be responsible for maintaining accurate data recorded against the patient pathway. Following internal escalation processes to ensure patients are followed up in a timely manner to minimise pathway delays and potential breaches.

This post involves working closely with specialty managers, admissions, outpatients, external providers, patients, and other Trust staff as appropriate, you will need a flexible professional approach, excellent organisational and time management skills together with an excellent standard of verbal and written communication.

The post holder may be expected to work across both acute sites at times as the need arises, but the post holder can mainly work from home once they become confident and competent in their role.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.