Breast Cancer Support Worker

Job summary

To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct e.g. face to face and telephone communication with patients, relatives, carers, and other health and social care professionals.

To deliver Personalised care and support planning via a Holistic Needs Assessment after a cancer diagnosis has been given, and at other points in their pathway, as appropriate. This is undertaken through a series of facilitated conversations using the assessment tool to identify patients and carers needs and ensure that people get the right support to meet their needs.

To coordinate access to the right information and education resources to support people in making decisions about aspects of their own care, enable independence and support self-management as appropriate. Develop a partnership approach to working in order to empower the patient

Main duties of the job

Communicate effectively with individuals, their families, carers and health and social care practitioners using a range of styles and ensuring information remains confidential at all times.

The role requires use of judgement in responding to the needs of the person and relates to identifying the complexity of the situation, providing appropriate advice and escalating to the clinical nurse specialist where appropriate.

Provide support to cancer patients, assessing their holistic needs, and supporting them to self-manage by providing the relevant information and advice and signposting them to other resources and services available to meet their identified needs.

Support those being treated for or living with cancer, to navigate the complex health and social care system, by building relationships with professionals and facilitating access to these services, including generating referrals on the person's behalf where necessary.

Act as advocate and facilitator to resolve issues that may be perceived as barriers

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.