Progress chaser

Job summary

Yeovil Hospital and its Emergency Department aim to deliver excellent standards of care in an appropriate and timely manner to all patients that require medical or social care. All patients will be treated with respect, equally and in a manner befitting of the Trust Standards. Adhering to these Standards enable the Emergency Department to maintain a meaningful level of expert care.

Progress chasers are key to the flow within the Emergency department, tracking patient journey and helping them move through the department by chasing ay delays that occur. The role work very closely with the nursing and clinical team.

Main duties of the job

*During working hours to be Central point of contact for the co-ordination of patient flow through their Unscheduled Care Visit

*To provide practical and administrative support to ED, monitoring visit times, and proactively chasing tests and results

*To alert Patient Flow Team/Matron to anticipated difficulties in terms of admissions/discharges and any likely obstruction to meet the ED 4-hour visit or Ambulance Service 30 minute handover targets

*To follow the internal professional standards for Emergency Medicine

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.