Maternity Administrator

Job summary

An exciting opportunity has arisen for an experienced and organised Administrator to join the busy Maternity Unit at Musgrove Park Hospital, providing essential administrative support to both staff and patients.

As part of a multi-disciplinary team, you will play a key role in ensuring the smooth running of our Maternity Service. Working collaboratively with midwives and other healthcare professionals, you will support the administration of pathways across the Delivery Suite, Bracken Ward, Fern Ward, Willow Ward, and the Antenatal Clinic.

As the first point of contact for many patients and families, excellent communication and interpersonal skills are essential. You will be responsible for managing your own workload, prioritising tasks, and using your initiative to support the unit's needs. Key responsibilities include booking appointments, managing patient admissions and discharges, and maintaining accurate records.

Strong administrative and office skills are required, along with proficiency in computer systems and office procedures.

Working Hours:

This role requires a flexible approach to working shifts. The Maternity Unit provides administrative cover from:

Monday to Friday: 08:00 - 20:00

Saturday & Sunday: 08:30 - 17:00

Shifts will be worked on a rotational basis.

If you are a proactive and detail-oriented administrator looking for a rewarding role within a dynamic healthcare setting, we would love to hear from you!

Main duties of the job

Deal with day-to-day administrative tasks, including processing referrals and arrange appropriate outpatient appointments, admission to inpatient wards, discharges accompanied by appropriate updating of patients records on hospital systems, filling, email queries, data entry. Respond to contact from the general public, GPs, internal clinicians, and other health and social care professionals in a helpful and pleasant manner, taking accurate messages where necessary and answering queries where possible.

To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales. It is a fast paced environment where duties and priorities might change rapidly.

To be able to plan and have responsibility for own work by developing an understanding of the flow of work/priorities within the teams.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options to help you balance work and life

NHS pension scheme for long-term financial security

Generous annual leave allowance to recharge and relax

A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.