Somerset NHS Foundation Trust

Women's Hospital Ward Clerk

Information:

This job is now closed

Job summary

This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care.The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role.

Main duties of the job

To provide administration support for GAU, EPAC and day theatre service clinics providing clerical and receptionist services on Jasmine Ward. Support to patients and staff at outpatient level as part of the multi-disciplinary team.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

04 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-GR-2061

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Job description

Job responsibilities

Please see the Job Description for further information, as well as a full list of duties and responsibilities.

Job description

Job responsibilities

Please see the Job Description for further information, as well as a full list of duties and responsibilities.

Person Specification

Qualifications

Essential

  • GCSE English and Mathematics

Desirable

  • Recognised IT qualification

Experience

Essential

  • *Minimum of two years administrative experience
  • *Ability to demonstrate an intermediate level of skill across Microsoft Office suite of software (including Word, Excel, PowerPoint, Outlook)
  • *Awareness of the importance of maintaining patient confidentiality.
  • *Demonstrable knowledge of working in a customer/patient focused environment

Desirable

  • *Knowledge of Trust Track care system
  • *Experience of reception duties and dealing with patient appointments over the phone.
  • *Experience of working within the NHS
  • *Experience of data management.
  • *Awareness of the NHS Agenda
Person Specification

Qualifications

Essential

  • GCSE English and Mathematics

Desirable

  • Recognised IT qualification

Experience

Essential

  • *Minimum of two years administrative experience
  • *Ability to demonstrate an intermediate level of skill across Microsoft Office suite of software (including Word, Excel, PowerPoint, Outlook)
  • *Awareness of the importance of maintaining patient confidentiality.
  • *Demonstrable knowledge of working in a customer/patient focused environment

Desirable

  • *Knowledge of Trust Track care system
  • *Experience of reception duties and dealing with patient appointments over the phone.
  • *Experience of working within the NHS
  • *Experience of data management.
  • *Awareness of the NHS Agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Millicent Stevens

millicent.stevens@somersetFT.nhs.uk

Details

Date posted

04 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-GR-2061

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Supporting documents

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