Receptionist- Day Surgery Unit

Job summary

The Day Surgery Centre is at the forefront of surgical services. It is an efficient patient environment collaborating across all surgicalservices to deliver a high level of care to all our patients.

The post holder is required to meet and greet patients providing a reception service, To support and assist all staff with administration duties,locate and prepare medical records. This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care.

Main duties of the job

1. Works as part of a clerical team to provide support to the Day Surgery Service.
2. Communicate with the Day Surgery Centre staff across all disciplines, Communicate with supporting services, including Pre-assessment and admission teams.
3. Communicate with relatives and patients and other team members in a sensitive and caring manner respecting dignity and privacy at alltimes.
4. Ensure that patient information is recorded correctly.
5. Work regularly with nurses, HCAs, support staff, medical staff and admin staff.
6. Attend regular team meetings and keep up to date with changes to policies/procedures within the department.
7. Accurately take and promptly pass on oral and written messages as appropriate.
8. Maintain patients dignity and confidentiality.
9. Ensure that patient information is recorded correctly, address and phone numbers.
10. Participate with the cleaning of department and equipment between patient visits and at the end of the clinic/day.
11. Ensure confidentiality is maintained at all times in line with the Data Protection Act and Trust policy.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.