Somerset NHS Foundation Trust

Admin Support Typist

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join our admin team working as an Administrative Support Typist within the Stroke Department working 25 hours per week Monday - Friday. The successful candidate will have proven experience of audio typing at accuracy and speed. Attention to detail is paramount in this role.

You will play a key part working alongside consultants, nursing teams, other health care professionals and colleagues internally and externally.

The Support Typist/Administrator will be required to provide efficient and effective support to the Medical Secretaries, including cross-cover for other Support Typists/Administrators and Medical Secretaries within the Business Unit to support clinical teams in times of absence, as requested by the Senior Operational Manager to support service requirements.

The Support Typist/Administrator will be responsible for typing clinic letters using the digital dictation system (BigHand), sorting of post, filing and other general administrative duties as directed by the Senior Operational Manager.

The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL--1925

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • RSA Stage II or equivalent qualification in typingAudio typing RSA stage II or equivalentGood all-round general education to GCSE standard, including English Language and mathematics

Experience

Essential

  • Proven competencies in current office practiceCompetent IT skillsUse of emails and electronic diariesWorks well with cross-functional teamsDealing with confidential issues.Able to work as member of a team.Proven interpersonal skillsProven communication skillsAble to deal with confidential matters in a sensitive mannerFlexible approach to work

Additional Criteria

Essential

  • Experience and ability to cope in a busy working environment
  • Willingness to use technology to improve standards of care and support to our patients

Desirable

  • Previous NHS experienceKnowledge of medical terminology
Person Specification

Qualifications

Essential

  • RSA Stage II or equivalent qualification in typingAudio typing RSA stage II or equivalentGood all-round general education to GCSE standard, including English Language and mathematics

Experience

Essential

  • Proven competencies in current office practiceCompetent IT skillsUse of emails and electronic diariesWorks well with cross-functional teamsDealing with confidential issues.Able to work as member of a team.Proven interpersonal skillsProven communication skillsAble to deal with confidential matters in a sensitive mannerFlexible approach to work

Additional Criteria

Essential

  • Experience and ability to cope in a busy working environment
  • Willingness to use technology to improve standards of care and support to our patients

Desirable

  • Previous NHS experienceKnowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Claire Vincent

claire.vincent@somersetft.nhs.uk

07818076557

Details

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL--1925

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Supporting documents

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