Job summary
We are seeking an enthusiastic and committed Administrative Assistant to provide secretarial and clerical support to the Gastroenterology Team.
The post is 37.5 hours a week working Monday-Friday.
If you are an an excellent team player who is able to organise and prioritise effectively, then this could be the job for you.
Through this post you'll become competent in using multiple hospital systems, understanding how the department and hospital runs and communicating with colleagues at all levels.
Main duties of the job
You'll take a supportive role in providing all aspects of general administration and clerical work for the Gastroenterology department including, but not exclusively:
- Taking telephone calls
- Managing generic emails
- Incoming and outcoming post
- Typing of clinical correspondence
- Tracking of investigations
- Updating and maintaining spreadsheets
- Uploading of referrals
Contribute to service development by participating in team meetings.
Provide cover during periods of absence for other Administrative Assistants and other members of the team.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Job description
Job responsibilities
Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e telephone, written, face to face
Receive telephone calls and enquiries for the department, taking appropriate action, or, where necessary, re-direct or accept a message on behalf of members of the specialty team
Working within set work patterns of specialty, prioritise own work efficiently and effectively to ensure all administrative duties are met, highlighting any issues to a senior secretary
Communicate with the secretarial and clinical team regarding patients procedure details and instruction, at times communicating directly with patients to arrange
Receive correspondence related to patients. Prioritise documents as per specialty instruction and bring to attention of relevant secretaries
Ensure the timely arrival of patient information to the appropriate destination to facilitate prompt patient care
Receive and upload referrals within an appropriate timescale to minimise the risk of delay to a patients care
Job description
Job responsibilities
Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e telephone, written, face to face
Receive telephone calls and enquiries for the department, taking appropriate action, or, where necessary, re-direct or accept a message on behalf of members of the specialty team
Working within set work patterns of specialty, prioritise own work efficiently and effectively to ensure all administrative duties are met, highlighting any issues to a senior secretary
Communicate with the secretarial and clinical team regarding patients procedure details and instruction, at times communicating directly with patients to arrange
Receive correspondence related to patients. Prioritise documents as per specialty instruction and bring to attention of relevant secretaries
Ensure the timely arrival of patient information to the appropriate destination to facilitate prompt patient care
Receive and upload referrals within an appropriate timescale to minimise the risk of delay to a patients care
Person Specification
Qualifications
Essential
- Good standard of general education
Experience
Essential
- Confident working knowledge of Microsoft Word and ExcelAdministrative experience in a workplace settingAble to prioritise workloads/good time managementA sound understanding of the principles of confidentiality
Desirable
- Experience of working a healthcare setting/previous experience of NHS administrative processesAudio typing/touch typing
Person Specification
Qualifications
Essential
- Good standard of general education
Experience
Essential
- Confident working knowledge of Microsoft Word and ExcelAdministrative experience in a workplace settingAble to prioritise workloads/good time managementA sound understanding of the principles of confidentiality
Desirable
- Experience of working a healthcare setting/previous experience of NHS administrative processesAudio typing/touch typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
