Home Enteral Feeding Administrator

Job summary

We are seeking a highly motivated and committed administrator to join our Home Enteral Feeding Team. The Home Enteral Tube Feeding Team support adults and children in the community with a feeding tube. The team is based at Priory House in Wells and the successful candidate will ideally be based here, however an alternative base within the trust could be negotiated, if this is able to clearly meet the needs of the service. This role would be part time for 25 hours per week, ideally over 5 days but this could be negotiated for the successful candidate.

As a team we are proud of our efficiency and high levels of patient care, we provide all new team members with a supportive and friendly working environment to develop and grow knowledge and skills.

Main duties of the job

As the Home Enteral Feeding Team (HEFT) administrator, you'll become an integral member of our small and friendly dietetic team.

The role is busy and varied and we are looking for someone with excellent organisational skills, who will be able to work in a fast-paced environment.

Most of the role is telephone based and the team are the first point of contact for patients accessing tube feeding support, so you'll need to have excellent telephone skills and on occasion be able to deal with difficult conversations.

The HEFT administrator will be responsible for answering telephone and email queries that come into the department, all clinic admin including the booking of appointments and sending out letters and other literature. You will liaise with acute hospital teams regarding referrals and be a key link between the dietitians and our Home Care providers.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!