Talking Therapies Administrator

Job summary

We are seeking a highly organised and flexible Administrator to support the Talking Therapies Team and the wider staff. In this role, you will be responsible for delivering efficient and effective administrative services, playing a key part in the smooth running of our team.

As part of a larger administrative team, the role requires adaptability and the ability to manage a variety of administrative and typist tasks to meet the needs of the service. If you're a detail-oriented professional looking to contribute to a dynamic healthcare environment, we encourage you to apply.

Main duties of the job

• Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.
• Receive telephone calls, accepting messages on behalf of members of the team, taking appropriate action where necessary.
• Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.
• Process urgent referrals and arrange appropriate appointments using or patient management system.
• Support other admin staff within your team and your Team and Deputy Lead in your base
• Participate in team and Trust meetings as requested.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!