Receptionist-Endoscopy

Job summary

This is an exciting role front of house, to provide a first class reception service, acting as the first point of contact for patients, carers and relatives.

To maintain the efficient and effective management of the Endoscopy Reception desk ensuring that patient care is delivered with courtesy and respect, within local and national time frames.

The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.

This is a part time position working 22.5 hours per week, working closely with all other staff members within the Endoscopy department, and to work flexibly between Musgrove Park Hospital (MPH) and Bridgwater Community Hospital (BCH) as required.

The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role.

Main duties of the job

The post holder will be required to admit/discharge and transfer patients, answer telephone enquiries, create appointments and arrange transport for patients.

The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationary are ordered and kept stocked up.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!