Receptionist-Day Surgery Centre

Job summary

The Day Surgery Centre is at the forefront of surgical services. It is an efficient patient environment collaborating across all surgicalservices to deliver a high level of care to all our patients.

The post holder is required to meet and greet patients providing a reception service, To support and assist all staff with administration duties,locate and prepare medical records. This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care.

Main duties of the job

1. Works as part of a clerical team to provide support to the Day Surgery Service.
2. Communicate with the Day Surgery Centre staff across all disciplines, Communicate with supporting services, including Pre-assessment and admission teams.
3. Communicate with relatives and patients and other team members in a sensitive and caring manner respecting dignity and privacy at alltimes.
4. Ensure that patient information is recorded correctly.
5. Work regularly with nurses, HCAs, support staff, medical staff and admin staff.
6. Attend regular team meetings and keep up to date with changes to policies/procedures within the department.
7. Accurately take and promptly pass on oral and written messages as appropriate.
8. Maintain patients dignity and confidentiality.
9. Ensure that patient information is recorded correctly, address and phone numbers.
10. Participate with the cleaning of department and equipment between patient visits and at the end of the clinic/day.
11. Ensure confidentiality is maintained at all times in line with the Data Protection Act and Trust policy.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!