Operational Support Manager

Job summary

The role will be required to provide day to day management, recruitment and leadership to administration teams at Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.The team member will be expected to work across both acute sites at times as the need arises.The post holder will provide operational support to the Senior Operational Manage to include responding to PALS concerns, undertaking demand and capacity reviews, scheduling theatre and outpatient activity.

Main duties of the job

Deal with patient, relative, GP and colleague queries or issues which administration teams are unable to resolve.Implement changes to procedures for policies, guidelines, protocols and Standard Operating Procedures (SOPs) within own area of work..Produce detailed information as requested to support preparation of business cases, identifying priorities and improvements for service delivery.Check and sign off employee time sheets for additional hours, sending queries to the service manager.Provide supervision and directly manage administration staff.Participate in team and Trust meetings as requested.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!