Job summary
The post holder is suitable for a Registered Nurse, Allied Health Professional or Paramedic with a broad general experience as a qualified professional.
Hours: 36 per week (Three shifts per week)
Shifts: 8am - 9pm (Seven days a week, desired applicant will need to work set Fridays to meet service need)
Base: Bridgwater Community Hospital
Rapid Response is a service which aims to meet patients' urgent care needs at home by providing urgent clinical, therapy or support interventions to keep a patient in their place of residence, which is key in improving patient outcomes, preventing avoidable hospital admissions and delivering NHS strategic priorities. The service is part of the new Urgent Community Response agenda and will respond within two hours of a referral to meet the UCR national guidelines.
Main duties of the job
The Rapid Response Coordinating Centre is responsible for the triaging of referrals, telephone calls and the daily management of the Centre between the hours of 08:00-21:00 seven days a week.
The candidate will be responsible for triaging referrals on to the Rapid Response caseload, identifying the most appropriate professional to see the patient, allocating visits and liaising with clinical staff.
The candidate will be responsible for signposting patients and/or their carers/relatives to the provision of accurate healthcare information, self-care/health improvement advice or, where applicable, referral to the appropriate level and location of care, in order to meet the holistic and therapeutic requirements of the patient/carer.
The candidate is responsible for the management and clinical supervision of junior staff and the facilitation of data collection, audits and quality improvement to the service.
The successful candidate will act as an autonomous practitioner, within their boundaries of clinical practice with the freedom to make clinical decisions based wholly on their experience, knowledge and analytical skills used during the telephone triage and remote assessment process with calls of an urgent nature to patients and/or their carers/relatives resulting in a safe and appropriate clinical decision that reflects their clinical need. They will require excellent communication skills and have the ability to work in a multidisciplinary environment under pressure
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
Key responsibilities:
The Band 6 Clinical Coordinator will have the following responsibilities:
- Will be responsible for the effective management of the coordination centre
- Will be responsible for the day to day management of the coordination centre
- Will be required to assist in leadership and development of staff in the team and to act as a positive role model for more junior members of staff
- You will be responsible for holding team meetings
- Will be responsible for the implementation of service development and transformation, including audits
- Will ensure that all staff in the team act in accordance with Trust HR and other relevant policies, along with the appropriate professional code of conduct
- Will be required to deputise for the line manager in their absence (Band 7)
- May be required to do clinical visits
- Will be required to oversee safer staffing levels and decide when bank is required
Job description
Job responsibilities
Key responsibilities:
The Band 6 Clinical Coordinator will have the following responsibilities:
- Will be responsible for the effective management of the coordination centre
- Will be responsible for the day to day management of the coordination centre
- Will be required to assist in leadership and development of staff in the team and to act as a positive role model for more junior members of staff
- You will be responsible for holding team meetings
- Will be responsible for the implementation of service development and transformation, including audits
- Will ensure that all staff in the team act in accordance with Trust HR and other relevant policies, along with the appropriate professional code of conduct
- Will be required to deputise for the line manager in their absence (Band 7)
- May be required to do clinical visits
- Will be required to oversee safer staffing levels and decide when bank is required
Person Specification
Leadership and Management skills
Essential
Computer Literate
Essential
- Able to use IT equipment / Phone
Desirable
- Community Experience preferred
- 3+ years experience post qualifying
Person Specification
Leadership and Management skills
Essential
Computer Literate
Essential
- Able to use IT equipment / Phone
Desirable
- Community Experience preferred
- 3+ years experience post qualifying
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
