Restorative Dentistry Pathway Navigator and Outpatient Booking Officer

Job summary

The Restorative Dentistry Pathway Navigator (RDPN) will support the Dental Team in proactively tracking patients in treatment with Head & Neck Cancer, Hypodontia, Cleft Lip & Palte and severe trauma to ensure they are appropriately managed and there is no delay in their treatment pathway.

The RDPN will work very closely with a variety of teams, including the Clinician, Nursing, Secretarial and Outpatient Teams.

The post holder will be responsible for creating and monitoring a database of Restorative patients to support their clinical pathway in ensuring they are booked in the appropriate time frame for their treatment series and clinical review appointments.

On occasion, there will also be the possibility of working from home.

Our patients are at the heart of all we do and we believe that is not just about the treatments and services we provide, but about giving our patients the best possible experience, if this resonates with you and your skill set and feel that you can make a difference and would like to know more - please get in touch! 01823 343534

Main duties of the job

The role of the RDPN is to provide organisation support to the Dental Team, as well as providing a facilitative service for patients by:

• Co-ordinating the pathways of each Restorative patient on behalf of the directorate, with clinical decisions being supported by the patient's individual responsible clinician (consultant in charge of advising the patient on their care).
• Develop a robust Restorative patient Tracker to ensure all appropriate patients are tracked.
• Monitor Restorative Patients and ensure that they are seen and followed up in the expected timeframes and to raise with the clinical team if patients are not achieving this.

You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines, have proven administration experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!