Job summary
We are looking for an enthusiastic, self motivated and highly organised individual with excellent communication skills to join the inpatient Admissions Booking Team in Elective Care based at Yeovil District Hospital within the Gynaecology unit.
Benefits of working for us:
- Working for a Trust voted 1st for Health and Well-being across the UK (NHS staff survey)
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
- Minimum 27 days annual leave per annum, plus Bank Holidays
Main duties of the job
You will liaise with Consultants and their teams to ensure patients receive timely and appropriate dates for surgery according to their care pathway, national and local targets and the Trust Patient Access Policy.
You will be the first point of contact for patients and service users providing an in depth knowledge of inpatient scheduling procedures for their speciality for Yeovil District Hospital.
You will provide a full and comprehensive administrative service for the management of inpatient admissions for planned surgery.
About us
Yeovil District Hospital is now part of Somerset NHS Foundation Trust. As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- 4 GCSEs or equivalent qualifications including English Language Grade A-C.
Desirable
- NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience
Experience
Essential
- Proven experience of providing customer focused service.
- Proven experience in an administrative role.
- Proficient IT skills including keyboard skills and experience of Microsoft packages
- Proven experience of effective communication including with distressed, anxious or angry individuals and able to escalate where appropriate
Desirable
Person Specification
Qualifications
Essential
- 4 GCSEs or equivalent qualifications including English Language Grade A-C.
Desirable
- NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience
Experience
Essential
- Proven experience of providing customer focused service.
- Proven experience in an administrative role.
- Proficient IT skills including keyboard skills and experience of Microsoft packages
- Proven experience of effective communication including with distressed, anxious or angry individuals and able to escalate where appropriate
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
