Job summary
Due to recent promotion we are seeking a Support Time & Recovery worker to join ourHome Treatment service based at Glanville House in Bridgwater.
The role involves working within a dynamic and supportive multidisciplinary team who provide rapid assessment and intensive support to service users presenting in acute mental health crisis.
The Home Treatment service work with a diversity of clients with varying mental health difficulties and presentations, as such, this post would provide valuable clinical experience and client-contact for graduates hoping to pursue a career in clinical psychology, psychotherapy or other mental health roles.
We recognise that treatment for and recovery from acute mental illness is best provided in a patient's own home and as a service we aim to support this as an alternative to hospital admission.
Main duties of the job
You'll be providing support and time to an allocated group of patients with more complex needs and thus promote their recovery and maintain them in their community environment and assist those who are inpatients in their return home.
You'll assist the professionally qualified team members to assess, plan, implement and evaluate care plans.
There is a requirement to work a shift pattern that provides 24-hour service 7 days a week, 365 days of the year, with scope to include ST&R workers in night shifts moving forwards.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, continuing professional development and regular informal conversations around career progression, annual recognition awards to celebrate and recognise our colleagues achievements throughout the year and not to mention our Blue Light Card and NHS exclusive discounts.
We work hard to make sure that inclusion is part of everything we do. We know that true inclusion means we're able to provide the best care for our patients and provide a fulfilling career for all our colleagues.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London - there is truly something for everyone!
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.
We have six active and impactful colleague networks. These networks provide a safe space for colleagues to share their experiences and learn from one another, but also influence change across our trust:
- Multicultural Network
- Women's Network
- Armed Forces' Network
- LGBTQ+ Network
- Lived Experience Network, for colleagues living with disabilities
- Autistic Colleague Network
Job description
Job responsibilities
This position requires a full UK driving licence.
You'll be required to be able to complete Prevention and Management of Violence and Aggression training to a level as required by the role.
To undertake such other duties as may be determined from time to time within the general scope of the post.
Please see the attached job description for full responsibilities.
Job description
Job responsibilities
This position requires a full UK driving licence.
You'll be required to be able to complete Prevention and Management of Violence and Aggression training to a level as required by the role.
To undertake such other duties as may be determined from time to time within the general scope of the post.
Please see the attached job description for full responsibilities.
Person Specification
Qualifications and Training
Essential
- NVQ Health and Social Care or equivalent or willing to undertake full training to achieve this standard
Knowledge and Experience
Essential
- Experience of workign with people eg in a caring situation, dealing with the general public
- Experience of workign in community settings
- Experience of the assessment process and risk management
Desirable
- Previous experinece in caring for people with a severe mental illness
- How to deal sensitively with distress, disurbance and unpredictability
- Knowledge of health and safety
- Knowledge of moving and handling
Skills and Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
- Listens to others' views respecting and valuing individual patient needs.
- Professional and Client focussed approachwith inspirational skills, acting as a role model to colleagues and junior staff members
- Excellent organisational skills, ability to manage own time and plan timed activities for Clients
- Ability to recognise and mange challenging situationsin a calm and professional manner
- Able to take instruction and direction and work effectively as part of a team
- Ability to record and retrieve information on electronic patient records
- High standards of written communication skills with the ability to use email and internet
- To fulfil all mandatory training requirements
Desirable
- Good written communication skills
Personal Qualities
Essential
- Compassionate - open minded, treats colleagues, Clients, Carers and relatives with dignity and respect
- To be able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances has on care and compassion
- Flexible and adaptable to meet the needs of the Clients
- Sympathetic and considerate towards Clients, Carers and relatives
- Ability to inspire hope, support recovery and make a difference
- Working Practices support equality and diversity
Desirable
- Experience of Mental Health difficulties
Other
Essential
- Able to work flexibly over a 7 day week roster
- Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust to meet the needs of the service
Person Specification
Qualifications and Training
Essential
- NVQ Health and Social Care or equivalent or willing to undertake full training to achieve this standard
Knowledge and Experience
Essential
- Experience of workign with people eg in a caring situation, dealing with the general public
- Experience of workign in community settings
- Experience of the assessment process and risk management
Desirable
- Previous experinece in caring for people with a severe mental illness
- How to deal sensitively with distress, disurbance and unpredictability
- Knowledge of health and safety
- Knowledge of moving and handling
Skills and Abilities
Essential
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
- Listens to others' views respecting and valuing individual patient needs.
- Professional and Client focussed approachwith inspirational skills, acting as a role model to colleagues and junior staff members
- Excellent organisational skills, ability to manage own time and plan timed activities for Clients
- Ability to recognise and mange challenging situationsin a calm and professional manner
- Able to take instruction and direction and work effectively as part of a team
- Ability to record and retrieve information on electronic patient records
- High standards of written communication skills with the ability to use email and internet
- To fulfil all mandatory training requirements
Desirable
- Good written communication skills
Personal Qualities
Essential
- Compassionate - open minded, treats colleagues, Clients, Carers and relatives with dignity and respect
- To be able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances has on care and compassion
- Flexible and adaptable to meet the needs of the Clients
- Sympathetic and considerate towards Clients, Carers and relatives
- Ability to inspire hope, support recovery and make a difference
- Working Practices support equality and diversity
Desirable
- Experience of Mental Health difficulties
Other
Essential
- Able to work flexibly over a 7 day week roster
- Must be a car driver with a valid driving licence or have access to transport with appropriate business insurance in order to travel throughout the Trust to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
