Team Administrator

Somerset NHS Foundation Trust

Information:

This job is now closed

Job summary

The CAMHS Early Intervention service is designed to provide young people with expert help from one easy access point and is run by Somerset NHS Foundation Trust. This service was created as part of the CAMHs Transformation Plan for Somerset.

The team triage referrals into CAMHS from across the county and provide signposting or where appropriate, early intervention for low to moderate mental health difficulties. They aim to make sure CYP get access to the right level of support or have access to early intervention or additional support before needing the specialist CAMHS services.

The service has gone though some exciting positive changes which have improved care for young people over recent months. This is a really great opportunity to be part of an evolving and dynamic team making a real difference to children and young people in Somerset.

Main duties of the job

To provide a complete administrative service to clinical teamas part of the CAMHS SPA & Early intervention team.

Providing comprehensive admin/secretarial/reception services including telephone duties, typing (including audio), filing, dealing with incoming and outgoing mail, arranging appointments, ordering of goods, petty cash, and generally assisting in the co-ordination of the smooth running of the team as a whole.

The post holder will be directly involved in the co-ordination of referrals into the team and will therefore have a valuable role in ensuring the team meets national waiting time targets.

In this role, you'll become a value member of the 'front door' services to Somerset CAMHS.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The CQC has rated Somerset CAMHS as outstanding.

The post holder will have access to a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

184-ZO5598782

Job locations

Horizon Centre

Swingbridge

Taunton

TA2 8BY


Job description

Job responsibilities

  • To collate and distribute incoming and outgoing communication into CAMHS SPA & Early intervention via post and email on a daily basis.
  • To organise and maintain a room booking system for meetings and appointments for various professional team members.
  • To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.
  • To take initiative where necessary, prioritising the workload to ensure deadlines are met.
  • To assist with entering data, using the Trusts computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.
  • To provide the first line contact for calls coming into the CAMHS SPA & Early intervention, taking appropriate information prior to the involvement of a clinical staff member.
  • Maintenance of administrative files and records of referrals, attendances and discharges.
  • Maintenance of client files - ensuring confidentiality.

Job description

Job responsibilities

  • To collate and distribute incoming and outgoing communication into CAMHS SPA & Early intervention via post and email on a daily basis.
  • To organise and maintain a room booking system for meetings and appointments for various professional team members.
  • To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.
  • To take initiative where necessary, prioritising the workload to ensure deadlines are met.
  • To assist with entering data, using the Trusts computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.
  • To provide the first line contact for calls coming into the CAMHS SPA & Early intervention, taking appropriate information prior to the involvement of a clinical staff member.
  • Maintenance of administrative files and records of referrals, attendances and discharges.
  • Maintenance of client files - ensuring confidentiality.

Person Specification

Qualifications & Training

Essential

  • Business Administration Level 2 NVQ or equivalent.

Desirable

  • Stage II/III Word Processing or Typing

Knowledge & Experience

Essential

  • Knowledge and Experience of Microsoft Office Packages.
  • Previous administrative experience.

Desirable

  • Experience of contact with users of mental health services.
Person Specification

Qualifications & Training

Essential

  • Business Administration Level 2 NVQ or equivalent.

Desirable

  • Stage II/III Word Processing or Typing

Knowledge & Experience

Essential

  • Knowledge and Experience of Microsoft Office Packages.
  • Previous administrative experience.

Desirable

  • Experience of contact with users of mental health services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Horizon Centre

Swingbridge

Taunton

TA2 8BY


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Horizon Centre

Swingbridge

Taunton

TA2 8BY


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Team Secretary

Fiona Mercer

fiona.mercer@somersetft.nhs.uk

03001245012

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

184-ZO5598782

Job locations

Horizon Centre

Swingbridge

Taunton

TA2 8BY


Supporting documents

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