Job summary
Cambridge University Hospitals is recruiting a UEC Programme Manager to lead the development, coordination and delivery of the Trust's new Urgent & Emergency Care (UEC) Taskforce. This role has been created to provide the dedicated capability needed to accelerate improvements in CUH's performance against the national 4 hour and 12 hour standards and to support safer, more effective patient flow across the organisation.
In this role, you will take responsibility for managing the full programme of UEC improvement work, ensuring actions are clearly defined, prioritised and delivered across all Divisions involved in urgent and emergency care pathways. You will work closely with operational leads, clinical teams and corporate functions to maintain robust governance, track progress and identify issues early, providing timely solutions or escalation routes as needed. You will also engage with system partners--including ambulance services, 111, community teams and the Integrated Care Board--to ensure CUH's urgent care work aligns with wider system priorities and benefits from shared intelligence and coordinated action.
Main duties of the job
Cambridge University Hospitals (CUH) is establishing a new Urgent & Emergency Care (UEC) Programme Manager role to lead the delivery, coordination and governance of the newly formed UEC Taskforce, created to accelerate improvement against national 4-hour and 12-hour access standards. The role will drive delivery across a portfolio of interventions and will lead on specific projects reaching across the organisation to shorten waiting times for patients.The post holder will provide senior programme leadership across Divisions, ensuring CUH's UEC improvement plan is executed with pace, consistency and high-quality governance, addressing patient safety, regulatory compliance, and operational effectiveness issues identified in the Investment Case.They will coordinate a complex, multi-stakeholder portfolio of UEC actions and will develop system-wide solutions, engaging with clinical, operational and corporate leaders to unlock barriers and deliver sustainable improvements.
This role is essential to CUH's ambition to achieve NOF segmentation level 1-2 performance, supporting our broader organisational aim to progress towards Foundation Trust status.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 6th April 2026
Interviews are due to be held on 20th April 2026
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 6th April 2026
Interviews are due to be held on 20th April 2026
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Master's level education or equivalent experience.
- PRINCE2, MSP or similar programme management qualification.
Desirable
- Lean/Six Sigma training
- NHS Leadership Academy qualification.
Experience
Essential
- Significant experience leading large, complex programmes within the NHS, ideally urgent and emergency care.
- Experience working across multiple professional groups.
Desirable
- Experience within an acute teaching hospital or major trauma centre.
- Experience working with ICS/ICB partner
- Previous NHS experience
Knowledge
Essential
- Understanding of UEC pathways including ED flow, SDEC, frailty, ambulance handover, virtual wards, 111/999, and community interfaces.
- Strong knowledge of NHS performance standards (4h, 12h NOF standards).
Desirable
- Knowledge of NHSE UEC Recovery Plan and national segmentation framework.
Skills
Essential
- Advanced programme and project management skills.
- Ability to analyse complex data and convert into actionable insights.
- Excellent stakeholder management.
- Strong report-writing and presentation skills.
Desirable
- Change management expertise
- experience developing business cases and financial modelling.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Highly organised, politically aware, influential, resilient.
Desirable
- Ability to deputise at senior operational meetings.
Person Specification
Qualifications
Essential
- Master's level education or equivalent experience.
- PRINCE2, MSP or similar programme management qualification.
Desirable
- Lean/Six Sigma training
- NHS Leadership Academy qualification.
Experience
Essential
- Significant experience leading large, complex programmes within the NHS, ideally urgent and emergency care.
- Experience working across multiple professional groups.
Desirable
- Experience within an acute teaching hospital or major trauma centre.
- Experience working with ICS/ICB partner
- Previous NHS experience
Knowledge
Essential
- Understanding of UEC pathways including ED flow, SDEC, frailty, ambulance handover, virtual wards, 111/999, and community interfaces.
- Strong knowledge of NHS performance standards (4h, 12h NOF standards).
Desirable
- Knowledge of NHSE UEC Recovery Plan and national segmentation framework.
Skills
Essential
- Advanced programme and project management skills.
- Ability to analyse complex data and convert into actionable insights.
- Excellent stakeholder management.
- Strong report-writing and presentation skills.
Desirable
- Change management expertise
- experience developing business cases and financial modelling.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Highly organised, politically aware, influential, resilient.
Desirable
- Ability to deputise at senior operational meetings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)