Cambridge University Hospital NHS Foundation Trust

Guide Volunteer

The closing date is 11 February 2026

Job summary

Join our superb team of volunteers!

We know just how much our wonderful volunteers can improve a patient's experience here at Addenbrooke's or the Rosie hospitals.

We are looking for enthusiastic and motivated individuals who have a caring attitude and a commitment to supporting the Trust's Values, Together - Safe, Kind, Excellent.

We understand that it can be an anxious time for patients when they are trying to find their way around the Trust, so we are looking to expand our team of volunteer guides to be a welcoming friendly face who can then help individuals to find the location they are looking for.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Please note, this role is volunteering.

Main duties of the job

All our volunteers help to improve the experience of our patients and visitors and support staff. As a volunteer guide you will be providing directions or will accompany patients to their destination. You may also assist with mobility requirements such as obtaining wheelchairs for our patients to enable them to reach their appointments comfortably.

All our volunteers make a real difference.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

Depending on experience Volunteering Role

Contract

Voluntary

Working pattern

Flexible working

Reference number

180-G1-Jan26

Job locations

Addenbrookes Hospital - Voluntary Services

Hills Road

Cambridge

CB2 0QQ


Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Person Specification

Guidance

Essential

  • o Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role
Person Specification

Guidance

Essential

  • o Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital - Voluntary Services

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital - Voluntary Services

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Voluntary Services Team

Voluntary Services Team

cuh.volunteer@nhs.net

01223586616

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

Depending on experience Volunteering Role

Contract

Voluntary

Working pattern

Flexible working

Reference number

180-G1-Jan26

Job locations

Addenbrookes Hospital - Voluntary Services

Hills Road

Cambridge

CB2 0QQ


Supporting documents

Privacy notice

Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)