Job summary
An opportunity has arisen in the Security Team at CUH.
You will be responsible for overseeing the operational car parking services; under the direction of the Head of Trust Security, by ensuring continued high level service delivery to the CUH Trust, through the implementation of effective leadership, operational planning and process management.
You will be responsible for developing and implementing the Trust's car parking policies and procedures and for auditing the application of these procedures.
You will liaise effectively with managers and services to make complex decisions that will impact on the parking across the Trust. This will involve complex and sometimes controversial conversations with supply partners, that require diplomacy and decisions to be made that may not be popular. Excellent negotiation skills will be required to reach an end result that is workable.
You will provide a central advisory and information service on all matters concerning car parking. Based on current Approved Codes of Practice (ACOP's), British and European standards, together with all other national initiatives and directives on parking.
Main duties of the job
You will be accountable for the car parking services & lead the development by maintaining & enhancing the standard of the whole operation in accordance with the service needs and contracts to ensure consistent service delivery.
To effectively utilise a number of IT applications developing specialist knowledge across the range of work procedures and practices, underpinned by theoretical knowledge and relevant practical experience being responsible for the operational management of the access control systems.
Collate data for financial analysis and recharging purposes across the Trust through identified parking systems and associated reporting matrix's.
Ensure that any risks related to area of responsibility are monitored and risk assessments updated, tracking all changes through the Trust risk register.Report & liaise on a daily basis with the Head of Service to ensure effective communication of all matters pertaining to the operational delivery of a high level service.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
The advert will close at midnight on 25th January 2026.
Interviews are provisionally due to be held on 4thFebruary 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
The advert will close at midnight on 25th January 2026.
Interviews are provisionally due to be held on 4thFebruary 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Qualification specific to specialist field or equivalent qualification/ operational experience acquired through training courses and/or experience, or equivalent
- Qualification in Management & Leadership, such as ILM certification level 5/degree or equivalent experienceQualification in Management & Leadership, such as ILM certification level 5/degree or equivalent experience
Desirable
- Degree in contract management or equivalent
- Car Parking Accreditation/qualification or equivalent working experience
Experience
Essential
- Proven background in parking and/or operational management with an emphasis of success within service delivery
- Experience in providing parking solutions within an operational environment to enhance service delivery
- Experience of working within the NHS and a good understanding of its processes
- Prioritising, planning and organising own and others tasks
- Experience of dealing with difficult situations and confrontations
Desirable
- Background in contractual management within operational environment
- Project management within an operational setting
- Financial understanding within a contractual service delivery
- Experience of analysing data, writing reports and presenting to various groups
- Experience and knowledge of technical parking systems
Knowledge
Essential
- Understanding of the British Standards and associated accreditations within the parking industry
- Clear knowledge of contract management within a parking environment
- Understanding and clear knowledge of operational management and delivery
- Knowledge of operational practices, protocols within a healthcare setting
- Knowledge of GDPR
- Financial awareness of operating systems based around income revenues
Desirable
- Knowledge of Technical Parking Systems
- Legal understanding within a contractual environment, particularly car parking and associated agreements
- Commercial knowledge in line with contractual management
Skills
Essential
- Good IT skills
- Ability to maintain and develop positive working relationships, with experience of issue and conflict resolution
- Excellent interpersonal & communication skills
- Strong ability for data analysis and interpretation of business needs and solutions
- Excellent presentation and reporting skills, with a clear ability to define an issue with supporting evidence and data to provide a solution
- Highly developed communication and interpersonal skills: tact, diplomacy, negotiation, and ability to build credible relationships with staff at all levels from a wide range of professional and corporate areas and agencies
- Ability to demonstrate proactive & innovative thinking, and introducing this to the workplace
Desirable
- Clear leadership skills with the ability to drive change
- Financial analysis of income & expenditure relating to contractual agreement and delivery
- Highly complex analytical and creative problem-solving skills in unpredictable situations; excellent attention to detail
- Presentation skills to all levels, both internal and external stakeholders
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Understanding of Security challenges & requirements within a Health environment
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Qualification specific to specialist field or equivalent qualification/ operational experience acquired through training courses and/or experience, or equivalent
- Qualification in Management & Leadership, such as ILM certification level 5/degree or equivalent experienceQualification in Management & Leadership, such as ILM certification level 5/degree or equivalent experience
Desirable
- Degree in contract management or equivalent
- Car Parking Accreditation/qualification or equivalent working experience
Experience
Essential
- Proven background in parking and/or operational management with an emphasis of success within service delivery
- Experience in providing parking solutions within an operational environment to enhance service delivery
- Experience of working within the NHS and a good understanding of its processes
- Prioritising, planning and organising own and others tasks
- Experience of dealing with difficult situations and confrontations
Desirable
- Background in contractual management within operational environment
- Project management within an operational setting
- Financial understanding within a contractual service delivery
- Experience of analysing data, writing reports and presenting to various groups
- Experience and knowledge of technical parking systems
Knowledge
Essential
- Understanding of the British Standards and associated accreditations within the parking industry
- Clear knowledge of contract management within a parking environment
- Understanding and clear knowledge of operational management and delivery
- Knowledge of operational practices, protocols within a healthcare setting
- Knowledge of GDPR
- Financial awareness of operating systems based around income revenues
Desirable
- Knowledge of Technical Parking Systems
- Legal understanding within a contractual environment, particularly car parking and associated agreements
- Commercial knowledge in line with contractual management
Skills
Essential
- Good IT skills
- Ability to maintain and develop positive working relationships, with experience of issue and conflict resolution
- Excellent interpersonal & communication skills
- Strong ability for data analysis and interpretation of business needs and solutions
- Excellent presentation and reporting skills, with a clear ability to define an issue with supporting evidence and data to provide a solution
- Highly developed communication and interpersonal skills: tact, diplomacy, negotiation, and ability to build credible relationships with staff at all levels from a wide range of professional and corporate areas and agencies
- Ability to demonstrate proactive & innovative thinking, and introducing this to the workplace
Desirable
- Clear leadership skills with the ability to drive change
- Financial analysis of income & expenditure relating to contractual agreement and delivery
- Highly complex analytical and creative problem-solving skills in unpredictable situations; excellent attention to detail
- Presentation skills to all levels, both internal and external stakeholders
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Understanding of Security challenges & requirements within a Health environment
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)