Job summary
Clinical Neurophysiology at Addenbrooke's Hospital are looking for a well-organised, and self-motivated individual to join their administrative team. This rewarding role involves regular contact with patients, medical professionals and external agencies via telephone, email and face to face.
Clinical Neurophysiology are a diagnostic team of Healthcare Scientists and doctors who undertake a wide range of physiological investigations that assess brain and nerve function, enabling diagnosis and monitoring of nervous system disorders such as Epilepsy, Multiple Sclerosis and Motor Neurone Disease.
You will work alongside the Neurophysiology administrative team situated within Clinic 33 and the main Neurophysiology Department.
You must be well presented, friendly and welcoming to all and uphold our Values of Together - Safe, Kind, Excellent at all times.
This post is a permanent part time position consisting of 3 working days per week of 7.5 hours.
If you would like any further information please contact Rebecca Chiripanyanga or Gareth Thomas on 01223 216738.
Main duties of the job
Provide a friendly, efficient and high quality Reception / administration service, alongside two colleagues, to patients, families and staff of the Clinical Neurophysiology Service.
Duties of the post are varied and include greeting patients, checking patients in for their appointments, uploading referrals to EPIC, making patient appointments, emailing out urgent reports and letters, sending and receiving e-mails, filing and dealing with general enquiries.
Must be capable of working independently, of exercising personal initiative and able to organise the Clinics and their work schedule efficiently.
Required to have good oversight of the whole clinical neurophysiology service, tracking patients to avoid breaching, prioritising actions that need undertaking urgently and liaising with the multidisciplinary team to ensure the best service is provided for patients.
It is important that you are able to remain calm, polite and tactful under pressure.
Must be compassionate and empathetic towards a wide range of patients undergoing various appointment types and investigations.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 15 January 2026.
Interviews are due to be held on 11 February 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 15 January 2026.
Interviews are due to be held on 11 February 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent experience: oEnglish GCSE pass at C or above oMaths GCSE pass at C or above
Desirable
- IT specialist, health informatics qualification or equivalent
- Medical terminology certificate or equivalent
- Touch Typing Certificate or equivalent experience
- Typing qualification (RSA II) or equivalent experience
Experience
Essential
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines
- Complex data entry
- Proficiency with Microsoft Office
Desirable
- Experience of working in the NHS
- Familiarity with accreditation processes / document management systems, e.g. Quality Management
- Experience managing other administrators
Knowledge
Essential
- Understanding of confidentiality, data protection and working in a hospital environment
- Understanding of patient services
- Office procedures
Desirable
- Familiarity with Epic computer system
- Understanding of RTT and PTL
Skills
Essential
- Good communication skills including telephone, e-mail and face to face
- Ability to organise own timekeeping to schedule and deadlines
- Proficient at multi-tasking
- Ability to show attention to detail and accuracy
- Ability to produce / update training documents for junior administrators
Desirable
- Accurate typing and keyboard skills
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent experience: oEnglish GCSE pass at C or above oMaths GCSE pass at C or above
Desirable
- IT specialist, health informatics qualification or equivalent
- Medical terminology certificate or equivalent
- Touch Typing Certificate or equivalent experience
- Typing qualification (RSA II) or equivalent experience
Experience
Essential
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines
- Complex data entry
- Proficiency with Microsoft Office
Desirable
- Experience of working in the NHS
- Familiarity with accreditation processes / document management systems, e.g. Quality Management
- Experience managing other administrators
Knowledge
Essential
- Understanding of confidentiality, data protection and working in a hospital environment
- Understanding of patient services
- Office procedures
Desirable
- Familiarity with Epic computer system
- Understanding of RTT and PTL
Skills
Essential
- Good communication skills including telephone, e-mail and face to face
- Ability to organise own timekeeping to schedule and deadlines
- Proficient at multi-tasking
- Ability to show attention to detail and accuracy
- Ability to produce / update training documents for junior administrators
Desirable
- Accurate typing and keyboard skills
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).