Job summary
We are seeking an experienced Digital Programme Manager to lead a major Pharmacy Digital Transformation Programme, transitioning from legacy systems to the Epic electronic patient record (EPR), shaping the future of Pharmacy operations at CUH.
You will provide strategic leadership, oversee complex workstreams, and deliver robust project plans, governance and risk management. Working with digital, pharmacy, clinical, and finance teams, you will design and implement innovative digital workflows, integrate internal and external systems and report progress to senior members of the CUH team.
This high-impact role offers the chance to innovate at scale, collaborate with national bodies and make a meaningful difference to patient safety and operational excellence. Join us to deliver the next generation of Pharmacy Services in a world-class healthcare environment.
Main duties of the job
As Programme Manager, you will:
- Provide strategic leadership and programme oversight, developing and managing robust project plans, governance structures, and risk mitigation strategies.
- Lead the design, implementation, testing and validation of the new digital workflows in collaboration with digital, pharmacy, and clinical teams.
- Coordinate programme deliverables across complex workstreams and ensure successful integration with internal systems and external suppliers.
- Engage a broad range of stakeholders, including pharmacy leadership, IT, finance, clinicians, third-party providers, and national bodies.
- Lead the end-to-end planning, execution, and evaluation of the pharmacy digital transformation business case.
- Deliver regular progress reporting to senior stakeholders including the Chief Information Officer and Chief Pharmacist, and represent the programme at executive and national forums.
- Lead a team responsible for project delivery.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
The eHospital team is a strong, dynamic team, enabling the use of advanced technology to support high quality healthcare. You will be at the forefront of innovation, working alongside expert colleagues to deliver a system that supports the highest standards of care.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments, you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract, you are able to apply for this as a fixed term position.
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
The advert will close at midnight on 15 October 2025.
Interviews are due to be held on 28 October 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
The eHospital team is a strong, dynamic team, enabling the use of advanced technology to support high quality healthcare. You will be at the forefront of innovation, working alongside expert colleagues to deliver a system that supports the highest standards of care.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments, you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract, you are able to apply for this as a fixed term position.
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
The advert will close at midnight on 15 October 2025.
Interviews are due to be held on 28 October 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to Masters' level in Digital Health, Informatics, Business or related field or equivalent senior leadership experience
- At least ONE of the following or similar: oAccredited QSIR Practitioner oPRINCE2(TM) or AMP Practitioner qualification oAgile or other change management methodology, e.g. Scrum, Kanban, Lean qualification
- Evidence of continuous professional development
Desirable
- Bachelor's degree level qualification in a technical field (e.g. pharmacy, computer science / engineering / mathematics)
Experience
Essential
- Extensive project management experience managing multiple complex projects and resources, within the NHS or a comparable large organisation, in a digital and healthcare related environment
- Proven experience of managing major transformational change projects using project management methodologies to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs
- Strong track record in developing and implementing NHS-wide digital strategies and policies. Extensive experience in stakeholder engagement at local, regional and national NHS levels and evidence of working with multi-disciplinary staff across diverse professional organisations to specify solutions to support the successful delivery of projects across boundaries and affecting significant change
- Experience in effective leadership and supervision of a project team where you do not have direct line management responsibility, e.g. working with operational managers, frontline operational and clinical staff and third-party contractors
- Experience of identifying, initiating and maintaining project and partnership activity with external partners and industry and maximising relations with relevant parties and services
- Experience of identifying, initiating and maintaining project and partnership activity with external partners and industry and maximising relations with relevant parties and services
- Experience of taking a strategic and analytical approach to assess areas of strength, identify competitive advantage and develop propositions that are commercially attractive
- Experience of report development, writing and presentation to governance boards; ensuring the accuracy of information and effective translation for different audiences
- Experience of the identification and management of risks, issues and dependencies
- Experience of developing performance indicators to monitor project and programme delivery
- Evidence of leadership experience / ability to lead, motivate staff and contribute to the wider team
- Experience of managing multi-million-pound digital health budgets and overseeing procurement of major IT systems and extensive experience of resource allocation to deliver complex projects
Desirable
- Experience of working within a Pharmacy setting
- Experience of operational and non-operational management in the NHS
- Experience of training, mentoring, coaching particularly in project and programme management
Knowledge
Essential
- Extensive knowledge of how to manage large scale complex programmes and projects at a senior management level
- Extensive knowledge of change management with proven negotiating and influencing knowledge both internally and externally and at all levels
- Extensive knowledge of core components of digital transformation in a healthcare industry including NHS digital policies, healthcare IT standards, and data governance
- Knowledge of business cases processes
- Extensive knowledge of quantitative and qualitative analytical approaches to support and build a case for change or demonstrate impact
- Knowledge of budgeting and resource allocation
- Knowledge of benefits realisation
- Knowledge of programme governance
- Understanding of information governance
- Advanced knowledge of ICT (including Word, PowerPoint and Excel) and project management tools
Desirable
- Knowledge of current digital strategy and policy in the NHS and how this applies to the local health economy
- Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered
- Knowledge of current healthcare policy in the NHS and how this applies to the local health economy
Skills
Essential
- Exceptional leadership, interpersonal and communication skills including facilitation, and obtaining, providing and presenting information
- Ability to manage a multifaceted, complex project / programme to time
- Ability to communicate highly complex and sensitive information with exceptional verbal and written communication skills to a wide range of audiences; meticulous attention to detail
- Ability to think clearly, solve or pre-empt problems, reach decisions, prioritise and recommend appropriate action through the assessment and presentation of relevant and complex information in an accessible form
- Ability to translate strategic direction into deliverable, measurable outcomes and engage others in strategy and planning
- Ability to assignment and line manage a team
- Ability to build positive relationships, influence senior colleagues and other stakeholders, including on highly sensitive and complex matters
- Expert negotiation and diplomacy skills and understands the principle of confidentiality
- Ability to inspire confidence and trust, command respect and create a sense of community in the team
- Ability to report to governance boards and represent the programme at local, regional and national forums
- Ability to adapt during periods of change and learn from mistakes
- Highly motivated and resourceful with ability to work autonomously, managing and prioritising workload and working under own initiative
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Able to manage competing demands and produce high quality work to tight deadlines
- Demonstrates empathy and concerns for others
- Has realistic knowledge of personal strengths and areas for development
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Person Specification
Qualifications
Essential
- Educated to Masters' level in Digital Health, Informatics, Business or related field or equivalent senior leadership experience
- At least ONE of the following or similar: oAccredited QSIR Practitioner oPRINCE2(TM) or AMP Practitioner qualification oAgile or other change management methodology, e.g. Scrum, Kanban, Lean qualification
- Evidence of continuous professional development
Desirable
- Bachelor's degree level qualification in a technical field (e.g. pharmacy, computer science / engineering / mathematics)
Experience
Essential
- Extensive project management experience managing multiple complex projects and resources, within the NHS or a comparable large organisation, in a digital and healthcare related environment
- Proven experience of managing major transformational change projects using project management methodologies to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs
- Strong track record in developing and implementing NHS-wide digital strategies and policies. Extensive experience in stakeholder engagement at local, regional and national NHS levels and evidence of working with multi-disciplinary staff across diverse professional organisations to specify solutions to support the successful delivery of projects across boundaries and affecting significant change
- Experience in effective leadership and supervision of a project team where you do not have direct line management responsibility, e.g. working with operational managers, frontline operational and clinical staff and third-party contractors
- Experience of identifying, initiating and maintaining project and partnership activity with external partners and industry and maximising relations with relevant parties and services
- Experience of identifying, initiating and maintaining project and partnership activity with external partners and industry and maximising relations with relevant parties and services
- Experience of taking a strategic and analytical approach to assess areas of strength, identify competitive advantage and develop propositions that are commercially attractive
- Experience of report development, writing and presentation to governance boards; ensuring the accuracy of information and effective translation for different audiences
- Experience of the identification and management of risks, issues and dependencies
- Experience of developing performance indicators to monitor project and programme delivery
- Evidence of leadership experience / ability to lead, motivate staff and contribute to the wider team
- Experience of managing multi-million-pound digital health budgets and overseeing procurement of major IT systems and extensive experience of resource allocation to deliver complex projects
Desirable
- Experience of working within a Pharmacy setting
- Experience of operational and non-operational management in the NHS
- Experience of training, mentoring, coaching particularly in project and programme management
Knowledge
Essential
- Extensive knowledge of how to manage large scale complex programmes and projects at a senior management level
- Extensive knowledge of change management with proven negotiating and influencing knowledge both internally and externally and at all levels
- Extensive knowledge of core components of digital transformation in a healthcare industry including NHS digital policies, healthcare IT standards, and data governance
- Knowledge of business cases processes
- Extensive knowledge of quantitative and qualitative analytical approaches to support and build a case for change or demonstrate impact
- Knowledge of budgeting and resource allocation
- Knowledge of benefits realisation
- Knowledge of programme governance
- Understanding of information governance
- Advanced knowledge of ICT (including Word, PowerPoint and Excel) and project management tools
Desirable
- Knowledge of current digital strategy and policy in the NHS and how this applies to the local health economy
- Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered
- Knowledge of current healthcare policy in the NHS and how this applies to the local health economy
Skills
Essential
- Exceptional leadership, interpersonal and communication skills including facilitation, and obtaining, providing and presenting information
- Ability to manage a multifaceted, complex project / programme to time
- Ability to communicate highly complex and sensitive information with exceptional verbal and written communication skills to a wide range of audiences; meticulous attention to detail
- Ability to think clearly, solve or pre-empt problems, reach decisions, prioritise and recommend appropriate action through the assessment and presentation of relevant and complex information in an accessible form
- Ability to translate strategic direction into deliverable, measurable outcomes and engage others in strategy and planning
- Ability to assignment and line manage a team
- Ability to build positive relationships, influence senior colleagues and other stakeholders, including on highly sensitive and complex matters
- Expert negotiation and diplomacy skills and understands the principle of confidentiality
- Ability to inspire confidence and trust, command respect and create a sense of community in the team
- Ability to report to governance boards and represent the programme at local, regional and national forums
- Ability to adapt during periods of change and learn from mistakes
- Highly motivated and resourceful with ability to work autonomously, managing and prioritising workload and working under own initiative
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Able to manage competing demands and produce high quality work to tight deadlines
- Demonstrates empathy and concerns for others
- Has realistic knowledge of personal strengths and areas for development
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)