Job summary
Do you have a passion for leveraging technology to transform healthcare? Cambridge University Hospitals is seeking a Senior Epic Application Analyst to join the innovative team responsible for optimising our state-of-the-art electronic patient record system.
We welcome candidates who have strong analytical skills, enjoy problem solving, and collaborating with multiple teams in a large and complex organisation. Your technical expertise and passion for improving healthcare through technology will make you a strong fit for our collaborative team.
If you're up for the challenge, apply today! We look forward to welcoming you aboard as we continue our journey as a leader in digital healthcare.
Main duties of the job
The post-holder will lead a team responsible for the configuration, development, and optimisation of the Trust's Epic Electronic Patient Record (EPR) system . They will ensure the system effectively supports both clinical and administrative functions, aligned with NHS best practice standards and operational needs. The role involves managing staff, overseeing system design integrity, and leading key areas such as recruitment, training, appraisals, and day-to-day management.
The post-holder will provide expert technical guidance on the Epic system's capabilities, working closely with Trust staff to enhance system efficiency, patient flow, and experience. They will conduct workflow analysis, manage complex system configurations, and troubleshoot issues, ensuring successful integration with other departments and providing ongoing support for testing, upgrades, and issue resolution.
The post-holder will take ownership of Epic module design integrity, working with the Design Authority, supervising analysts, and optimising workflows with clinical and administrative staff. Additionally, they will ensure system updates are documented, and training materials are in line with new developments.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 23rd February 2025
Interviews are due to be held on 11th March 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 23rd February 2025
Interviews are due to be held on 11th March 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- General education to degree level, equivalent professional qualification or equivalent relevant experience.
- Epic certified in at least one application
Desirable
- A degree, preferably in IT, Health Informatics, or a related field.
- PRINCE/MSP or other project management qualification.
Experience
Essential
- Experience of collaborating with clinical staff, medical consultants, and other senior managers.
- Design and delivery of workflows/processes in a clinical environment.
- Previous experience working within a technology role in a healthcare setting, particularly in system configuration and digital transformation.
- Experience of delivering complex technical projects to tight deadlines.
- Experience of delivery of benefits from the implementation of technology / services.
Desirable
- Experience of managing clinical and/or operational services within the NHS.
- Experience of working with the Epic EPR system.
Knowledge
Essential
- Expert understanding of clinical, administrative and/or operational workflows and processes in a hospital setting.
Desirable
- Understanding of NHS operational and/or clinical management.
- Understanding of Information Governance.
Skills
Essential
- Advanced IT skills, with a focus on EPR system configuration, optimisation, and aligning clinical and administrative needs.
- Strong analytical and business process skills to assess, optimise, and translate complex clinical workflows into effective system configurations.
- Ability to present and communicate complex technical concepts to both technical and non-technical audiences, including clinicians and operational managers.
- Ability to work autonomously and collaboratively within a team, using initiative to drive system improvements.
- Strong communication, negotiation, and persuasive skills when engaging with senior staff and stakeholders.
- Strong project management and organisational skills, with the ability to manage conflicting deadlines and multiple tasks, maintaining composure under pressure.
- Ability to focus on complex data and process analysis for extended periods, even in high-pressure environments.
Desirable
- Application support skills.
- Proficiency in project management tools and methodologies including process improvement.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- General education to degree level, equivalent professional qualification or equivalent relevant experience.
- Epic certified in at least one application
Desirable
- A degree, preferably in IT, Health Informatics, or a related field.
- PRINCE/MSP or other project management qualification.
Experience
Essential
- Experience of collaborating with clinical staff, medical consultants, and other senior managers.
- Design and delivery of workflows/processes in a clinical environment.
- Previous experience working within a technology role in a healthcare setting, particularly in system configuration and digital transformation.
- Experience of delivering complex technical projects to tight deadlines.
- Experience of delivery of benefits from the implementation of technology / services.
Desirable
- Experience of managing clinical and/or operational services within the NHS.
- Experience of working with the Epic EPR system.
Knowledge
Essential
- Expert understanding of clinical, administrative and/or operational workflows and processes in a hospital setting.
Desirable
- Understanding of NHS operational and/or clinical management.
- Understanding of Information Governance.
Skills
Essential
- Advanced IT skills, with a focus on EPR system configuration, optimisation, and aligning clinical and administrative needs.
- Strong analytical and business process skills to assess, optimise, and translate complex clinical workflows into effective system configurations.
- Ability to present and communicate complex technical concepts to both technical and non-technical audiences, including clinicians and operational managers.
- Ability to work autonomously and collaboratively within a team, using initiative to drive system improvements.
- Strong communication, negotiation, and persuasive skills when engaging with senior staff and stakeholders.
- Strong project management and organisational skills, with the ability to manage conflicting deadlines and multiple tasks, maintaining composure under pressure.
- Ability to focus on complex data and process analysis for extended periods, even in high-pressure environments.
Desirable
- Application support skills.
- Proficiency in project management tools and methodologies including process improvement.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)