Cambridge University Hospital NHS Foundation Trust

Divisional Senior Personal Assistant

Information:

This job is now closed

Job summary

Division D is seeking a highly professional, comprehensive, and confidential Personal Assistant to provide exceptional support to our Divisional Triumvirate. This role is critical in ensuring the smooth operation of the division, requiring the post holder to manage a variety of tasks with utmost efficiency and discretion.

Main duties of the job

  • Deliver high-level administrative support to the Divisional Triumvirate.
  • Maintain the highest level of professionalism, judgement, discretion, and diplomacy.
  • Stay calm under pressure and manage multiple priorities effectively.
  • Exhibit exceptional attention to detail in all tasks.
  • Work independently and unsupervised to deliver comprehensive services.
  • Prioritise numerous tasks and meet tight deadlines.
  • Handle sensitive and confidential information with the utmost integrity.
  • Facilitate communication and coordination among the Triumvirate and other stakeholders.
  • Organise meetings, travel arrangements, and prepare relevant documentation.
  • Ensure efficient and effective office operations.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

18 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year p.a. pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-D-245537

Job locations

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ


Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 22nd December 2024

Interviews are due to be held on 7th January 2025

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 22nd December 2024

Interviews are due to be held on 7th January 2025

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

  • Educated to degree level or NVQ level 4 Customer Service / Business Admin / ITQ or equivalent experience.
  • Typing qualification or equivalent experience (if applicable)
  • English GCSE / O Level / equivalent

Desirable

  • Secretarial qualification or equivalent
  • Team leader/management qualification or experience.

Experience

Essential

  • Experience of working in a busy office environment
  • Secretarial and/or complex administrative experience, including minute taking
  • Experience of complex diary management
  • Prioritising, planning and organising own tasks
  • Working within guidelines
  • Experience of IT packages - Microsoft office
  • Experience of producing documents to a high standard

Desirable

  • Previous experience of working in NHS
  • Experience of dealing with difficult situations and confrontations

Knowledge

Essential

  • Understanding of confidentiality and data protection
  • Sound knowledge of office procedures
  • Understanding of customer service
  • Good working knowledge of Microsoft Office packages
  • Awareness of anti-discriminatory issues.

Desirable

  • Knowledge of the Trust including awareness of priorities
  • Knowledge of Trust information systems
  • Knowledge of data pulling and reporting if requested

Skills

Essential

  • Ability to manage/work as part of a team
  • Excellent communication skills including telephone, email, face to face
  • Ability to organise and manage own time keeping to schedule and deadlines
  • Ability to use own initiative and work autonomously
  • Willing to take on/learn new skills
  • Ability to show attention to detail and accuracy
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents
  • Ability to show attention to detail and take minutes to a high standard.

Desirable

  • Ability to work with budgets
  • Ability to requisition general stock

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification

Qualifications

Essential

  • Educated to degree level or NVQ level 4 Customer Service / Business Admin / ITQ or equivalent experience.
  • Typing qualification or equivalent experience (if applicable)
  • English GCSE / O Level / equivalent

Desirable

  • Secretarial qualification or equivalent
  • Team leader/management qualification or experience.

Experience

Essential

  • Experience of working in a busy office environment
  • Secretarial and/or complex administrative experience, including minute taking
  • Experience of complex diary management
  • Prioritising, planning and organising own tasks
  • Working within guidelines
  • Experience of IT packages - Microsoft office
  • Experience of producing documents to a high standard

Desirable

  • Previous experience of working in NHS
  • Experience of dealing with difficult situations and confrontations

Knowledge

Essential

  • Understanding of confidentiality and data protection
  • Sound knowledge of office procedures
  • Understanding of customer service
  • Good working knowledge of Microsoft Office packages
  • Awareness of anti-discriminatory issues.

Desirable

  • Knowledge of the Trust including awareness of priorities
  • Knowledge of Trust information systems
  • Knowledge of data pulling and reporting if requested

Skills

Essential

  • Ability to manage/work as part of a team
  • Excellent communication skills including telephone, email, face to face
  • Ability to organise and manage own time keeping to schedule and deadlines
  • Ability to use own initiative and work autonomously
  • Willing to take on/learn new skills
  • Ability to show attention to detail and accuracy
  • Ability to adapt to change
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents
  • Ability to show attention to detail and take minutes to a high standard.

Desirable

  • Ability to work with budgets
  • Ability to requisition general stock

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Divisional Head of Nursing

Emily Fernandez

Emily.fernandez@nhs.net

07709716089

Details

Date posted

18 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year p.a. pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-D-245537

Job locations

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ


Supporting documents

Privacy notice

Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)