Job summary
This is an Administrative role to support the Trust Quality & Compliance Manager and Head of Quality Assurance & Compliance with keyadministrative tasks including data management and organisation of the Compliance Team work streams, including supporting the governanceand reporting into the Trust's corporate governance framework.
The role also incorporates the Trust CAS administrator position, which also reports into the Head of Quality Assurance, (Trust CAS Officer).
There may be scope to appoint at Band 4 level and offer a development opportunity into a Band 5 role for the right candidate.
Main duties of the job
Support the Trust Compliance Manager and Head of Quality Assurance & Compliance with key administrative tasks and organisation of theCompliance Team work-streams.
Support in the planning, preparation and delivery of the Trust's compliance programme in relation to CQC regulations and HTA regulations.
Support the Trust external visits register.
As Trust CAS Administrator you will support and organise the Central Alert System process to support the Trust CAS officer.
Support monitoring the New Interventional Procedures process on behalf of the Trust.
Participate in carrying out audits and ward accreditation with other team members.
There may be opportunity to get involved in activities across Safety and Quality support, including patient safety, documents management, clinicalaudit for example.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 15th September 2024
Interviews are due to be held on 25th September 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 15th September 2024
Interviews are due to be held on 25th September 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- A-Level (or equivalent) or relevant experience in a quality / clinical governance / audit / administration role in the NHS (Customer Service/ Business Admin /ITQ or equivalent professional experience may be acceptable).
Desirable
- Secretary /Administrative qualification or equivalent
- Team leader/management qualification
- Specific technical/professional qualification in relation to healthcare.
Experience
Essential
- Experience of managing staff/a busy office environment or project. (Secretarial/administrative experience would help)
- Prioritising, planning and organising own and others tasks.
- Exemplary communication skills - including report writing and presentation of information
- Experience of working to deadlines
- Well-developed interpersonal skills with ability to work with a wide range of professionals.
- Fostering collaboration and a participatory approach.
- Experience of dealing with difficult situations and confrontations
Desirable
- Previous experience of working in NHS
- Previous experience in compliance/quality assurance/quality control
- Previous project management experience
- Quality Improvement background /experience and or demonstrate understanding of good governance.
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of anti-discriminatory issues, equality & diversity.
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Clinical or biomedical (laboratory) background may be helpful to the role.
- Knowledge of the Clinical Governance / Patients Safety and Quality Systems
- Knowledge and understanding of CQC compliance and inspection framework(s)
Skills
Essential
- Ability to work as part of a team
- Excellent written & communication skills including telephone, email, face to face at all levels.
- Ability to organise and manage own time and others to keep to schedule and deadlines
- Ability to present complex data simply.
- Ability to use own initiative and work autonomously and persevere.
- Excellent IT skills - ability to use Microsoft office applications including spread sheets and email, and data exports.
- Developed accurate and speedy typing and key board skills
- Willing to take on/learn new skills
- Ability to show meticulous attention to detail and accuracy.
- Ability to adapt to change
- Ability to work under pressure and meet deadlines.
- Ability to store and safeguard confidential documents
- Ability to take minutes to a high standard
Desirable
- Ability to understand, interpret and analyse information.
- Good Analytical skills.
- Leadership skills.
- Ability to manage projects.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Person Specification
Qualifications
Essential
- A-Level (or equivalent) or relevant experience in a quality / clinical governance / audit / administration role in the NHS (Customer Service/ Business Admin /ITQ or equivalent professional experience may be acceptable).
Desirable
- Secretary /Administrative qualification or equivalent
- Team leader/management qualification
- Specific technical/professional qualification in relation to healthcare.
Experience
Essential
- Experience of managing staff/a busy office environment or project. (Secretarial/administrative experience would help)
- Prioritising, planning and organising own and others tasks.
- Exemplary communication skills - including report writing and presentation of information
- Experience of working to deadlines
- Well-developed interpersonal skills with ability to work with a wide range of professionals.
- Fostering collaboration and a participatory approach.
- Experience of dealing with difficult situations and confrontations
Desirable
- Previous experience of working in NHS
- Previous experience in compliance/quality assurance/quality control
- Previous project management experience
- Quality Improvement background /experience and or demonstrate understanding of good governance.
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of anti-discriminatory issues, equality & diversity.
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Clinical or biomedical (laboratory) background may be helpful to the role.
- Knowledge of the Clinical Governance / Patients Safety and Quality Systems
- Knowledge and understanding of CQC compliance and inspection framework(s)
Skills
Essential
- Ability to work as part of a team
- Excellent written & communication skills including telephone, email, face to face at all levels.
- Ability to organise and manage own time and others to keep to schedule and deadlines
- Ability to present complex data simply.
- Ability to use own initiative and work autonomously and persevere.
- Excellent IT skills - ability to use Microsoft office applications including spread sheets and email, and data exports.
- Developed accurate and speedy typing and key board skills
- Willing to take on/learn new skills
- Ability to show meticulous attention to detail and accuracy.
- Ability to adapt to change
- Ability to work under pressure and meet deadlines.
- Ability to store and safeguard confidential documents
- Ability to take minutes to a high standard
Desirable
- Ability to understand, interpret and analyse information.
- Good Analytical skills.
- Leadership skills.
- Ability to manage projects.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)