Job summary
The Oncology team are looking for a Clinic Coordinator who is a professional, effective and an efficient team player to line manage, and monitor and support Cancer waiting lists, and oversee Oncology clinics.
The successful candidate will provide an administrative service to Oncology, and to all its users including patients, services, relatives and colleagues.
Previous experience of clinic management is desirable, as is a knowledge of cancer waiting times. This role would suit an ambitious individual with a drive to develop the service, themselves and their team.
Main duties of the job
Proactively manage and coordinate the administrative functions within Oncology, monitor and support Cancer waiting lists, and oversee Oncology Clinics.
The job requires a high level of organisation to ensure all the available clinic capacity is utilized. Previous experience of clinic management is desirable, as is a knowledge of cancer waiting times. This will enable the department to meet its demand and therefore provide a good service to all our users including patients, services, relatives and colleagues.
Effective communication is essential to provide daily support to the staff within clinic, and act as a key point of contact for the department.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 24th June 2024
Interviews are due to be held on 10th July 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 24th June 2024
Interviews are due to be held on 10th July 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to A Level standard or equivalent.
Experience
Essential
- Demonstrable success in planning and managing waiting lists.
- Experience in liaising with independent providers/external agencies.
- Previous experience of working in healthcare or public sector.
Desirable
- Supervisory experience.
- Success in working collaboratively across professions and services.
Knowledge
Essential
- In depth knowledge of waiting lists and booking procedures.
- Understanding of current waiting times targets.
- Good understanding of patient confidentiality and data quality processes.
- Sound knowledge of office procedures.
- The importance of successful partnership working.
Desirable
- Medical terminology.
- Knowledge of NHS performance standards and initiatives.
Skills
Essential
- Competent in EPIC.
- Influencing clinicians and managers for service improvement.
- Well-developed interpersonal skills with ability to negotiate and communicate effectively with people at all levels.
- Ability to influence others positively and act as a role model within a small team.
- Sound use of email and various IT packages at intermediate /advanced level, eg, MS Office.
- Competent use of Excel at intermediate level.
- Experience of working with clinic scheduling.
- Working and liaising across multi-disciplinary teams to a high level.
- Good time management and organisational skills to meet tight deadlines and work effectively under pressure and accurately.
- Maintain a calm and professional manner when dealing with challenging people and distressed patients.
- Prioritise own workload and help others to prioritise.
- Ability to work for most part on own initiative and make appropriate decisions in absence of management Demonstrate attention to detail and produce work with consistent levels of accuracy.
Desirable
- Knowledge of and experience using EPIC to track patients.
- Knowledge and experience using access database.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
- Demonstrate an understanding of Trust behaviour and values.
Person Specification
Qualifications
Essential
- Educated to A Level standard or equivalent.
Experience
Essential
- Demonstrable success in planning and managing waiting lists.
- Experience in liaising with independent providers/external agencies.
- Previous experience of working in healthcare or public sector.
Desirable
- Supervisory experience.
- Success in working collaboratively across professions and services.
Knowledge
Essential
- In depth knowledge of waiting lists and booking procedures.
- Understanding of current waiting times targets.
- Good understanding of patient confidentiality and data quality processes.
- Sound knowledge of office procedures.
- The importance of successful partnership working.
Desirable
- Medical terminology.
- Knowledge of NHS performance standards and initiatives.
Skills
Essential
- Competent in EPIC.
- Influencing clinicians and managers for service improvement.
- Well-developed interpersonal skills with ability to negotiate and communicate effectively with people at all levels.
- Ability to influence others positively and act as a role model within a small team.
- Sound use of email and various IT packages at intermediate /advanced level, eg, MS Office.
- Competent use of Excel at intermediate level.
- Experience of working with clinic scheduling.
- Working and liaising across multi-disciplinary teams to a high level.
- Good time management and organisational skills to meet tight deadlines and work effectively under pressure and accurately.
- Maintain a calm and professional manner when dealing with challenging people and distressed patients.
- Prioritise own workload and help others to prioritise.
- Ability to work for most part on own initiative and make appropriate decisions in absence of management Demonstrate attention to detail and produce work with consistent levels of accuracy.
Desirable
- Knowledge of and experience using EPIC to track patients.
- Knowledge and experience using access database.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
- Demonstrate an understanding of Trust behaviour and values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Rooad
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)