Cambridge University Hospital NHS Foundation Trust

Healthcare Support Worker - Pain Management Outpatients

Information:

This job is now closed

Job summary

An exciting opportunity has arisen in the pain clinic for an experienced HCA, passionate about supporting patients suffering with a chronic pain condition. We are looking for a caring, organised and proactive individual. Prior clinic experience is advantageous, but not essential. Responsibilities include ensure the smooth flow of patients though the clinic, monitoring their participation in our pain education seminars, and providing chaperone support during consultations as needed.

Informal visits are strongly encouraged, as well as trying some of the bank shifts we have available during the recruitment process. Come and meet us!

Main duties of the job

To work as part of a multidisciplinary team assisting with patient care and other departmental-related duties as directed by a Registered Nurse to ensure safe, kind and excellent care for patients.

About us

Come Nurse with us...

Cambridge University Hospitals (CUH) NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke's Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It's a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values ofTogether - Safe, Kind, Excellentsupport the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

11 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

180-A-239070

Job locations

Addebrookes Hospital

Hills Road

Cambridge

CB2 0QQ


Job description

Job responsibilities

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Closing date is midnight on 1st January 2024

Interviews are due to be held on 11 January 2024

Why choose Cambridge University Hospitals?

  • Our values and reputation for outstanding care
  • Opportunities to experience a range of specialities
  • Career and development opportunities
  • Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
  • Research experience and opportunities
  • Lovely location and quality of life
  • Excellent schools/colleges and transport links (road, rail and air)

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

For further details / informal visits contact: Name Roberto Cayado Lopez Job title Nurse Specialist Email address r.cayadolopez@nhs.net Telephone number 01223 217795

Job description

Job responsibilities

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Closing date is midnight on 1st January 2024

Interviews are due to be held on 11 January 2024

Why choose Cambridge University Hospitals?

  • Our values and reputation for outstanding care
  • Opportunities to experience a range of specialities
  • Career and development opportunities
  • Preceptorship and mentoring programmes delivered by a dedicated clinical education support team
  • Research experience and opportunities
  • Lovely location and quality of life
  • Excellent schools/colleges and transport links (road, rail and air)

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

For further details / informal visits contact: Name Roberto Cayado Lopez Job title Nurse Specialist Email address r.cayadolopez@nhs.net Telephone number 01223 217795

Person Specification

Qualifications

Essential

  • Literacy and Numeracy (level 2) or equivalent e.g. Maths/English GCSE grade C or above/willing to work towards and achieve within 6 months of commencing the Band 3 role

Desirable

  • Diploma Level 2/3 in Care/Health or other relevant qualification (eg NVQ L3).
  • Computer skills including proficiency in Microsoft Office applications, such as Word, Excel, Outlook, etc.

Experience

Essential

  • Proven clinical practice within a clinical setting as a band 2 or 3 HCSW.

Desirable

  • Keeping track of consumables for clinic and ordering independently as required.

Knowledge

Essential

  • Understands the importance of the 6Cs and the NHS Constitution.
  • Understands clinical risks regarding Infection control.
  • Recognise the extent and limitations of own and others competence.
  • Use own initiative, recognising when to escalate concerns to a senior member of staff
  • Understands the importance of consistently providing individualised care based on current research and evidence.
  • Demonstrate awareness of the needs of area specific patient group.
  • Understanding of the anxiety and distress of some patients and relatives.
  • Basic anatomy and physiology.
  • Awareness of National and local priorities and initiatives.

Skills

Essential

  • Well developed verbal and written communication skills.
  • Respects patient dignity, wishes and beliefs demonstrating behaviours that are caring and compassionate.
  • Ability to promote best practice.
  • Support and induct new junior colleagues and assist them to meet their Performance Standards.
  • Work as an effective and responsible member of the multidisciplinary team.
  • Good organisational skills with the ability to prioritise a demanding workload in order to provide quality care to patient.
  • Maintenance of clinical competencies.

Desirable

  • Prepared to undertake a Link role.
  • Prepared to undertake recognised mentoring / coaching role.
  • Reflective practitioner.
  • IT skills.
  • Experience in using EPIC system.
  • Completed Trust band 2 competencies if internal applicant.

Additional Reqirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
  • Identify and assess potential risks involved in work activities.
  • Take responsibility for own personal development.
  • Use and maintain resources efficiently and effectively.
  • You will be expected to complete the Trust band 3 competencies within 6 months of commencing the Band 3 role.
Person Specification

Qualifications

Essential

  • Literacy and Numeracy (level 2) or equivalent e.g. Maths/English GCSE grade C or above/willing to work towards and achieve within 6 months of commencing the Band 3 role

Desirable

  • Diploma Level 2/3 in Care/Health or other relevant qualification (eg NVQ L3).
  • Computer skills including proficiency in Microsoft Office applications, such as Word, Excel, Outlook, etc.

Experience

Essential

  • Proven clinical practice within a clinical setting as a band 2 or 3 HCSW.

Desirable

  • Keeping track of consumables for clinic and ordering independently as required.

Knowledge

Essential

  • Understands the importance of the 6Cs and the NHS Constitution.
  • Understands clinical risks regarding Infection control.
  • Recognise the extent and limitations of own and others competence.
  • Use own initiative, recognising when to escalate concerns to a senior member of staff
  • Understands the importance of consistently providing individualised care based on current research and evidence.
  • Demonstrate awareness of the needs of area specific patient group.
  • Understanding of the anxiety and distress of some patients and relatives.
  • Basic anatomy and physiology.
  • Awareness of National and local priorities and initiatives.

Skills

Essential

  • Well developed verbal and written communication skills.
  • Respects patient dignity, wishes and beliefs demonstrating behaviours that are caring and compassionate.
  • Ability to promote best practice.
  • Support and induct new junior colleagues and assist them to meet their Performance Standards.
  • Work as an effective and responsible member of the multidisciplinary team.
  • Good organisational skills with the ability to prioritise a demanding workload in order to provide quality care to patient.
  • Maintenance of clinical competencies.

Desirable

  • Prepared to undertake a Link role.
  • Prepared to undertake recognised mentoring / coaching role.
  • Reflective practitioner.
  • IT skills.
  • Experience in using EPIC system.
  • Completed Trust band 2 competencies if internal applicant.

Additional Reqirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
  • Identify and assess potential risks involved in work activities.
  • Take responsibility for own personal development.
  • Use and maintain resources efficiently and effectively.
  • You will be expected to complete the Trust band 3 competencies within 6 months of commencing the Band 3 role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addebrookes Hospital

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addebrookes Hospital

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Nurse Specialist – Pain services

Roberto Cayado Lopez

r.cayadolopez@nhs.net

01223217795

Details

Date posted

11 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

180-A-239070

Job locations

Addebrookes Hospital

Hills Road

Cambridge

CB2 0QQ


Supporting documents

Privacy notice

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