Job summary
The Trust will create a quality improvement movement throughout the organisation, whereby quality improvement will become part of the day job for our clinical and non-clinical staff, driving improved patient outcomes, patient and staff experience and value. Successful quality improvement projects will contribute to the delivery of the Trust's strategy. This role is key to supporting the Trust to build and establish a culture of sustainable continuous quality improvement, to enable the required improvements; in doing so, this will achieve quality, performance, workforce and financial savings for the Trust.
We are seeking a passionate, motivated individual with quality improvement experience, as well as a proven track record of working with frontline clinical and non-clinical teams to facilitate successful change.
Main duties of the job
Work with the Director of Service Improvement and Transformation, Clinical Director of Improvement and Transformation, Heads of Improvement and Transformation and Senior Improvement and Transformation Managers to develop and implement a culture of continuous improvement, aiming to make a difference for and with our patients, supporting better patient care and staff experience, whilst ensuring CUH's future sustainability.
Work with staff from across the organisation to develop and implement projects and improvements in their areas of work, contributing to delivery of the Trust's strategy, as well as cost improvement programme. The majority of the improvements will be in relation to improving patient journeys, with some focused on working with our communities and strengthening the organisation.
Work collaboratively with colleagues from across the organisation and wider Sustainability and Transformation Programme (STP) footprint, as required.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 6th November 2023.
Interviews are due to be held on the 16th November 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 6th November 2023.
Interviews are due to be held on the 16th November 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Highly developed specialist improvement knowledge, underpinned by theory and experience.
- Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters level equivalent project management qualification, or equivalent experience.
Experience
Essential
- Experience of delivering change within own work environment.
- Evidence of continuous personal and professional development.
- Evidence of leadership experience / ability to lead and contribute to the wider team.
- Experience of working effectively across boundaries and affecting change.
- Experience in managing and developing stakeholder relationships.
Knowledge
Essential
- Willingness to undertake training and development as identified through the PDP process.
- Knowledge of the Trust's strategy and aims and vision for improvement and transformation.
Skills
Essential
- Ability to manage a service change or improvement to time.
- Capability to communicate across a variety of stakeholders.
- Able to manage change, with the ability to influence and build positive and productive relationships.
- People management skills, with the ability to influence and build positive and productive relationships.
- Motivational skills to encourage collaborative working.
- Ability to manage and prioritise workload.
- Capable of critical and creative thinking with effective problem solving and decision making skills.
- Able to analyse data to assess projects, identifying areas for collaborative working.
- Ability to analyse business processes and procedural issues and to provide creative solutions.
- Ability to write and present accurate and concise reports to various groups.
- Good organisational skills and the ability to work on own initiative and to tight deadlines.
- Ability to identify and resolve resistance and blockages.
- Ability to communicate complex / sensitive information.
- Ability to build relationships and communicate with key stakeholders.
- Excellent communication skills, including written, verbal and presentation skills appropriate to the level of the audience.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent and the CUH Together ways of working.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients, the Trust and the system.
Person Specification
Qualifications
Essential
- Highly developed specialist improvement knowledge, underpinned by theory and experience.
- Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters level equivalent project management qualification, or equivalent experience.
Experience
Essential
- Experience of delivering change within own work environment.
- Evidence of continuous personal and professional development.
- Evidence of leadership experience / ability to lead and contribute to the wider team.
- Experience of working effectively across boundaries and affecting change.
- Experience in managing and developing stakeholder relationships.
Knowledge
Essential
- Willingness to undertake training and development as identified through the PDP process.
- Knowledge of the Trust's strategy and aims and vision for improvement and transformation.
Skills
Essential
- Ability to manage a service change or improvement to time.
- Capability to communicate across a variety of stakeholders.
- Able to manage change, with the ability to influence and build positive and productive relationships.
- People management skills, with the ability to influence and build positive and productive relationships.
- Motivational skills to encourage collaborative working.
- Ability to manage and prioritise workload.
- Capable of critical and creative thinking with effective problem solving and decision making skills.
- Able to analyse data to assess projects, identifying areas for collaborative working.
- Ability to analyse business processes and procedural issues and to provide creative solutions.
- Ability to write and present accurate and concise reports to various groups.
- Good organisational skills and the ability to work on own initiative and to tight deadlines.
- Ability to identify and resolve resistance and blockages.
- Ability to communicate complex / sensitive information.
- Ability to build relationships and communicate with key stakeholders.
- Excellent communication skills, including written, verbal and presentation skills appropriate to the level of the audience.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent and the CUH Together ways of working.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients, the Trust and the system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)