Job summary
Experts in our fieldsince 1989, AVM Services are decontamination specialists operating commercially within the Capital Estates and Facilities department of Cambridge University Hospitals NHS Foundation Trust.
We are looking for someone who will support the Lead Trainer, eLearning Project Development Manager and General Manager in the enhancement, development and delivery of training courses and programs delivered across the UK.
The courses delivered will be AVM's City & Guilds approved decontamination courses which are delivered by AVM certified trainers to engineers and users within SSD and estates facilities departments of UK wide NHS Trusts and private healthcare organisations. This training is delivered either at customer sites or at designated venues.
Main duties of the job
Support in conjunction with the Lead Trainer and effective, robust and accurate training programs in line with the business' requirement to improve technical expertise whilst exceeding colleague and customer expectations.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 16th October 2023.
Interviews are due to be held on the week commencing 23rd October 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 16th October 2023.
Interviews are due to be held on the week commencing 23rd October 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to A level or NVQ level 3 Customer Service/ Business Admin Marketing/ITQ or equivalent.
- Evidence of continuous personal development.
Experience
Essential
- Experience in an administration role.
- Previous experience in a customer-facing role.
- Experience within a similar role.
- Experience of managing social media channels, email marketing campaigns and website content.
Desirable
- Experience in marketing and administrating training courses both online and offline.
Knowledge
Essential
- You will need to be commercially minded, have strong analytical capabilities and work well under pressure.
Desirable
- Adaptable to new technologies and the willingness to learn.
- IT literate.
Skills
Essential
- Good knowledge of Ms Word, Excel.
- An understanding of digital marketing.
- Excellent verbal and written communication skills.
- Analytical mind-set, with basic understanding of data analysis.
- Strong attention to detail.
- Superior English copywriting.
Desirable
- Motivated and enthusiastic marketer who is also not afraid to bring in their own ideas.
Additional Requirements
Essential
- Prepared to travel long distances, using various means of transport.
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable
- Commercial awareness.
- Full Clean Driving License.
Person Specification
Qualifications
Essential
- Educated to A level or NVQ level 3 Customer Service/ Business Admin Marketing/ITQ or equivalent.
- Evidence of continuous personal development.
Experience
Essential
- Experience in an administration role.
- Previous experience in a customer-facing role.
- Experience within a similar role.
- Experience of managing social media channels, email marketing campaigns and website content.
Desirable
- Experience in marketing and administrating training courses both online and offline.
Knowledge
Essential
- You will need to be commercially minded, have strong analytical capabilities and work well under pressure.
Desirable
- Adaptable to new technologies and the willingness to learn.
- IT literate.
Skills
Essential
- Good knowledge of Ms Word, Excel.
- An understanding of digital marketing.
- Excellent verbal and written communication skills.
- Analytical mind-set, with basic understanding of data analysis.
- Strong attention to detail.
- Superior English copywriting.
Desirable
- Motivated and enthusiastic marketer who is also not afraid to bring in their own ideas.
Additional Requirements
Essential
- Prepared to travel long distances, using various means of transport.
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable
- Commercial awareness.
- Full Clean Driving License.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)