Job summary
CUH is looking for reliable and hardworking individuals to deliver administrative services across all areas of the Trust.
To help achieve this we have a centralised process in place designed to match your skills and experience to a suitable role. Specific tasks and responsibilities will vary depending on the role. You will be a key member of the team providing high quality, comprehensive administrative support to facilitate the smooth running of the department. We would love to hear from you if you are able to communicate well with people at levels, have previous experience working in an administrative role, the ability to use a range of Microsoft packages and are able prioritise workload to meet a deadline whilst working in a fast paced environment.
If you prefer the flexibility of working in temporary placements, you also have the opportunity of registering on the Staff Bank via the centralised recruitment process.
A range of training and educational opportunities are available for all staff, designed to support personal development and career progression. The Trust has launched a brand new administrative academy induction programme designed specifically to support and orientate new staff with the essential information and skills needed for a smooth transition in joining the CUH family.
Main duties of the job
You will provide high quality administrative support to the department.
Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms and general administrative support to the Department.
You will play a key role in the efficient day to day activities of the department. You willoften be the first point of contact for the department and will be required to communicate in a professional and courteous manner.
You will answer general queries and explain information relating to the department.
About us
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close on 30-Aug-2023 at Midnight.
Please note you may be invited to a remote interview prior to the closing date of the advert.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close on 30-Aug-2023 at Midnight.
Please note you may be invited to a remote interview prior to the closing date of the advert.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to secondary school level or equivalent
Desirable
- NVQ in Business and Administration or equivalent experience
Experience
Essential
- Previous experience of office / administrative or similar relevant role
- Previous experience of working in a role that requires effective interaction with people
Desirable
- Previous experience of administrative functions such as diary management, appointment booking, taking minutes of meetings or transcribing notes
Knowledge
Essential
- Knowledge and experience of using I.T programmes, e.g. Microsoft office especially outlook, word, excel and PowerPoint
Skills
Essential
- Able to take responsibility for own work and work without direct supervision where appropriate
- Ability to prioritise work and meet deadlines under pressure
- Able to work using own initiative where applicable
- Evidence of ability to communicate at all levels clearly and concisely both oral and written
- Evidence of frontline customer service skills
- Excellent team worker with the ability to maintain good working relationships with all levels of staff
- Evidence of previously working with confidence under pressure or to a tight deadline
- Excellent organisational skills and attention to detail
- Ability to handle confidential and sensitive information appropriately
- Be flexible according to priorities and changing organisational systems
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Togethersafe, kind, excellent
- Actively promote and value equality, diversity and inclusion, treating others with dignity and respect
- Compliance with all Trust policies and procedures
Person Specification
Qualifications
Essential
- Educated to secondary school level or equivalent
Desirable
- NVQ in Business and Administration or equivalent experience
Experience
Essential
- Previous experience of office / administrative or similar relevant role
- Previous experience of working in a role that requires effective interaction with people
Desirable
- Previous experience of administrative functions such as diary management, appointment booking, taking minutes of meetings or transcribing notes
Knowledge
Essential
- Knowledge and experience of using I.T programmes, e.g. Microsoft office especially outlook, word, excel and PowerPoint
Skills
Essential
- Able to take responsibility for own work and work without direct supervision where appropriate
- Ability to prioritise work and meet deadlines under pressure
- Able to work using own initiative where applicable
- Evidence of ability to communicate at all levels clearly and concisely both oral and written
- Evidence of frontline customer service skills
- Excellent team worker with the ability to maintain good working relationships with all levels of staff
- Evidence of previously working with confidence under pressure or to a tight deadline
- Excellent organisational skills and attention to detail
- Ability to handle confidential and sensitive information appropriately
- Be flexible according to priorities and changing organisational systems
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Togethersafe, kind, excellent
- Actively promote and value equality, diversity and inclusion, treating others with dignity and respect
- Compliance with all Trust policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-All Divisions
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)