Job summary
An opportunity has arisen for an individual(s) to join a fast paced and dedicated Security Team within Cambridge University Hospitals. The role of Security Officer is to support the Trust Security department in the delivery of security services across the Trust.
You will be part of a team who offer support to all staff groups, patients and visitors to the Trust, communicating effectively with hospital personnel and outside agencies, providing direct immediate response to all Trust security incidents, managing the situation as the first responder and making assessments for wider escalation.
You will be involved daily in high level impact and intense situations, to which you must be prepared to deal with potentially hostile environments, including violence and aggression, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role.
Main duties of the job
You will provide a security presence by undertaking regular patrols of the Trust, conducting searches, use of technical security systems and general security duties in line with a healthcare environment. You will be required to deal with emergency situations, major incidents and campus lockdowns, and to be fully conversant with the Trust policies and procedures in connection with these requirements.
You will be responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents, thus undertaking dynamic risk assessments of the situation to deal with as appropriate. You must be able to work well under pressure and to deadlines, and have the ability to integrate into the team, as well as lone working.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
You will be working a shift system of four days on / four off / four nights, etc. with each shift comprising a 12 hour duty. Full training in all aspects of the security operations will be provided to enable you to accomplish the work requirements. An initial training period of one month will be supported with a three month period to ensure all training requirements are achieved.
Regular Trust training updates will also be necessary along with Physical Intervention, CPR and Fire response; these courses will be required to be undertaken as a refresher course yearly. Good computer skills are required for this role.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Interviews are due to be held in the week commencing 24 July 2023.
The advert will close at midnight on 19 July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
You will be working a shift system of four days on / four off / four nights, etc. with each shift comprising a 12 hour duty. Full training in all aspects of the security operations will be provided to enable you to accomplish the work requirements. An initial training period of one month will be supported with a three month period to ensure all training requirements are achieved.
Regular Trust training updates will also be necessary along with Physical Intervention, CPR and Fire response; these courses will be required to be undertaken as a refresher course yearly. Good computer skills are required for this role.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Interviews are due to be held in the week commencing 24 July 2023.
The advert will close at midnight on 19 July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- -Standard level General Education
- -GCE / CSE / GCSE or equivalent
Desirable
- -Customer Service NVQ Level III
Experience
Essential
- -Significant Customer Service experience
- -Shift work - 24/7 service
- -Working under pressure
- -Working in a physically and mentally demanding role
- -Working within a large and wide spread environment requiring high levels of fitness
- -Working in the public sector
- -PC literate (Word, Excel, Outlook)
- -Ability to retain information
Desirable
- -Close working relationship with police
- -Working in a hospital environment
- -Security controller experience
- -Working within an environment with large volumes of technical security systems
- -Experience of working with NHS systems
- -Experience working with sensitive or confidential information
Knowledge
Essential
- -Able to understand the complexities of the role
- -Ability to adapt with change
- -Knowledge of security industry
- -Knowledge of the security sector
- -Understanding of confidentiality and data protection (GDPR)
Desirable
- -Understanding of Health and Safety
- -Knowledge of the Trust
- -Knowledge of the NHS
- -Knowledge of law
- -Knowledge and understanding of Cyber Security
- -Knowledge of Medical Terminology
- -Knowledge of the Security sector
Skills
Essential
- -Physically fit
- -Able to work on own initiative or under direction as appropriate
- -Confidentiality and discretion
- -Ability to prioritise own workload and multi-task
- -Excellent written and verbal Communication skills
- -Negotiation and influencing skills
- -Organisational ability
- -Ability to establish effective relationships at all levels of the organisation
- -Motivated and able to work autonomously or in a team
- -Adaptable and resourceful, able to work under pressure
- -Strong interpersonal skills and a good team player
- -PC Skills including Microsoft Office Applications
- -Ability to mentor new staff to the department
- -Excellent CCTV skills
- -Understanding of all; legislations, guidance and current protocols
- -Ability to manage high impact situations, understanding demand on physical and mental wellbeing
Desirable
- -Ability to examine information and present options
- -Ability to investigate crimes and carry out report writing
- -Ability to manage conflict / defuse situations
- -SIA Validation and Accreditation (Security Industry Authority)
- -Safe guarding and Prevent awareness
- -CSAS Accreditation
- -Manual Handling
- -ACT (Counter Terrorism) training
- -Physical Intervention
- -Restrictive Intervention
- -Conflict Management and Resolution
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- -Must be self-motivated and proactive
Desirable
- -Ability to work in a physical and mentally demanding role
- -Ability to execute professional behaviour through varied tasks
Person Specification
Qualifications
Essential
- -Standard level General Education
- -GCE / CSE / GCSE or equivalent
Desirable
- -Customer Service NVQ Level III
Experience
Essential
- -Significant Customer Service experience
- -Shift work - 24/7 service
- -Working under pressure
- -Working in a physically and mentally demanding role
- -Working within a large and wide spread environment requiring high levels of fitness
- -Working in the public sector
- -PC literate (Word, Excel, Outlook)
- -Ability to retain information
Desirable
- -Close working relationship with police
- -Working in a hospital environment
- -Security controller experience
- -Working within an environment with large volumes of technical security systems
- -Experience of working with NHS systems
- -Experience working with sensitive or confidential information
Knowledge
Essential
- -Able to understand the complexities of the role
- -Ability to adapt with change
- -Knowledge of security industry
- -Knowledge of the security sector
- -Understanding of confidentiality and data protection (GDPR)
Desirable
- -Understanding of Health and Safety
- -Knowledge of the Trust
- -Knowledge of the NHS
- -Knowledge of law
- -Knowledge and understanding of Cyber Security
- -Knowledge of Medical Terminology
- -Knowledge of the Security sector
Skills
Essential
- -Physically fit
- -Able to work on own initiative or under direction as appropriate
- -Confidentiality and discretion
- -Ability to prioritise own workload and multi-task
- -Excellent written and verbal Communication skills
- -Negotiation and influencing skills
- -Organisational ability
- -Ability to establish effective relationships at all levels of the organisation
- -Motivated and able to work autonomously or in a team
- -Adaptable and resourceful, able to work under pressure
- -Strong interpersonal skills and a good team player
- -PC Skills including Microsoft Office Applications
- -Ability to mentor new staff to the department
- -Excellent CCTV skills
- -Understanding of all; legislations, guidance and current protocols
- -Ability to manage high impact situations, understanding demand on physical and mental wellbeing
Desirable
- -Ability to examine information and present options
- -Ability to investigate crimes and carry out report writing
- -Ability to manage conflict / defuse situations
- -SIA Validation and Accreditation (Security Industry Authority)
- -Safe guarding and Prevent awareness
- -CSAS Accreditation
- -Manual Handling
- -ACT (Counter Terrorism) training
- -Physical Intervention
- -Restrictive Intervention
- -Conflict Management and Resolution
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- -Must be self-motivated and proactive
Desirable
- -Ability to work in a physical and mentally demanding role
- -Ability to execute professional behaviour through varied tasks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).