Job summary
CUH are currently offering an exciting opportunity to join our Nursing Apprenticeships Pathway Team as a Progress Review Officer.
As an Apprenticeship Progress Review Officer (Nursing), you will work collaboratively with our clinical education team, clinical managers, and our partner university tutors, to ensure apprentices are supported to achieve their knowledge, skills and behaviours (KSBs) and facilitate their progression, achievement and success throughout their apprenticeship journey, to successful completion of the End Point Assessment as part of a recognised career pathway.
This role will focus mainly on supporting our Nursing Associate and Registered Nurse apprentices.
Main duties of the job
We are looking for applicants with the following skills and experience required of an Apprenticeship Progress Review Officer (Nursing):
- Excellent interpersonal skills, including the ability to establish a rapport with a wide range of internal and external stakeholders
- Good planning and organisational skills
- Is able to diffuse situations calmly and sensitively
- IT literate with a sound knowledge of Microsoft Office
- Respects confidentiality
- Able to establish and build trust
- Knows when to escalate to seek support
Does this sound like you? If so, we would love to hear from you!
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 26th July 2023.
Interviews are due to be held on the 8th August 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 26th July 2023.
Interviews are due to be held on the 8th August 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
- Customer Service/ Business Admin qualification or equivalent professional experience
- English and Maths at a minimum Level 2
Desirable
- Recognised Information, Advice and Guidance qualification
- Appropriate Education or HR qualification
- Recognised Coaching qualification
- A Level 6 qualification in a relevant subject or equivalent experience
- Learning and Development qualification at minimum Level 3
Experience
Essential
- Experience of pastoral care within an educational setting
- Working effectively in a complex, fast-paced environment
- Experience of working with a range of learners at all career levels and all ages, in an educational or workplace setting
- Experienced in working with senior learning professionals i.e. HEI teams and Provider Account Managers. Experience of engaging Managers at all levels, to resolve learner difficulties/issues
- A working knowledge of apprenticeships, with a broad knowledge of apprenticeship Standards
- Experience of working with external Providers/provision
- Experience of working with Service Level Agreements or Apprenticeship Contracts or other contracted provision
- Experience in the delivery of information, advice and guidance
- Experience of working in collaboration with a range of stakeholders, building effective working relationships and facilitating mutually beneficial outcomes
Knowledge
Essential
- Has effective advisory, counselling or coaching skills
- Able to act as mediator
- Able to act as learning advocate
- Effective written and verbal communications skills
- Understands how people learn
- Able to manage conflict effectively
- Able to identify issues, and find and implement solutions
- Works inclusively and has awareness of, and can identify and act on diversity issues
- Ability to build strong relationships
- Able to motivate learners
- Able to make sound judgement of situations requiring intervention
- Has good analytical skills and is able to interpret learner data
- Has good IT skills and experience of a number of different learning platforms
- Keeps concise records and retains information in compliance with GDPR
- Has good awareness of support organisations
Desirable
- Recognised Coaching qualification
- Has presentation and facilitation skills
- Understands the Apprentice Levy and works to make best use of and to protect Levy funds
Skills
Essential
- Is personable and approachable
- Excellent interpersonal skills, including the ability to establish a rapport with a wide range of internal and external stakeholders
- Proven oral and written communication skills with the specific ability to present information to a wide range of audiences
- Has good planning and organisational skills
- Is able to diffuse situations calmly and sensitively
- Is able to handle difficult personal and sometimes upsetting learner circumstances or issues
- Is supportive
- IT literate with a sound knowledge of Microsoft Office
- Respects confidentiality
- Able to establish and build trust
- Has heightened awareness of barriers to learning
- Knows when to seek support
- Knows when and how to withdraw support
- Team player
- Ability to manage self and competing priorities in a challenging and changing environment
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
- Customer Service/ Business Admin qualification or equivalent professional experience
- English and Maths at a minimum Level 2
Desirable
- Recognised Information, Advice and Guidance qualification
- Appropriate Education or HR qualification
- Recognised Coaching qualification
- A Level 6 qualification in a relevant subject or equivalent experience
- Learning and Development qualification at minimum Level 3
Experience
Essential
- Experience of pastoral care within an educational setting
- Working effectively in a complex, fast-paced environment
- Experience of working with a range of learners at all career levels and all ages, in an educational or workplace setting
- Experienced in working with senior learning professionals i.e. HEI teams and Provider Account Managers. Experience of engaging Managers at all levels, to resolve learner difficulties/issues
- A working knowledge of apprenticeships, with a broad knowledge of apprenticeship Standards
- Experience of working with external Providers/provision
- Experience of working with Service Level Agreements or Apprenticeship Contracts or other contracted provision
- Experience in the delivery of information, advice and guidance
- Experience of working in collaboration with a range of stakeholders, building effective working relationships and facilitating mutually beneficial outcomes
Knowledge
Essential
- Has effective advisory, counselling or coaching skills
- Able to act as mediator
- Able to act as learning advocate
- Effective written and verbal communications skills
- Understands how people learn
- Able to manage conflict effectively
- Able to identify issues, and find and implement solutions
- Works inclusively and has awareness of, and can identify and act on diversity issues
- Ability to build strong relationships
- Able to motivate learners
- Able to make sound judgement of situations requiring intervention
- Has good analytical skills and is able to interpret learner data
- Has good IT skills and experience of a number of different learning platforms
- Keeps concise records and retains information in compliance with GDPR
- Has good awareness of support organisations
Desirable
- Recognised Coaching qualification
- Has presentation and facilitation skills
- Understands the Apprentice Levy and works to make best use of and to protect Levy funds
Skills
Essential
- Is personable and approachable
- Excellent interpersonal skills, including the ability to establish a rapport with a wide range of internal and external stakeholders
- Proven oral and written communication skills with the specific ability to present information to a wide range of audiences
- Has good planning and organisational skills
- Is able to diffuse situations calmly and sensitively
- Is able to handle difficult personal and sometimes upsetting learner circumstances or issues
- Is supportive
- IT literate with a sound knowledge of Microsoft Office
- Respects confidentiality
- Able to establish and build trust
- Has heightened awareness of barriers to learning
- Knows when to seek support
- Knows when and how to withdraw support
- Team player
- Ability to manage self and competing priorities in a challenging and changing environment
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)