Job summary
Are you looking for a new challenge and want a change in your career plan? Do you enjoy working as part of a close team?
The Postal Services team is looking for a flexible and dedicated team member to join the department. You will be handling and sorting post, meeting and greeting customers face to face and dealing with queries both on Reception and on the telephone, delivering mail across all Clinical and Non-clinical departments.
Main duties of the job
Postal Couriers are required to maintain an effective, secure, sortation, delivery, and collection service for mail, parcels and routine specimens throughout the Trust.
Postal Couriers are also required to work on the Postal Reception Desk and give advice on National / International courier and mailing systems.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 9 July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 9 July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- -Good standard of general education
Experience
Essential
- -Proven experience dealing directly with the public in a customer service led environment
- -Working to deadlines
Desirable
Knowledge
Essential
- -Basic knowledge of job requirements from job description
- -Working on own initiative
- -Understanding of Confidentiality and discretion
Desirable
- -Basic knowledge and understanding of the NHS
Skills
Essential
- -Able to work in a busy environment which requires walking long distances each day
- -Good communication skills
- -Able to use Microsoft applications
- -Clear handwriting
- -Reading skills test
Desirable
- -Able to understand and extract information
- -People skills
- -Able to work under pressure
- -Excellent telephone manner
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Person Specification
Qualifications
Essential
- -Good standard of general education
Experience
Essential
- -Proven experience dealing directly with the public in a customer service led environment
- -Working to deadlines
Desirable
Knowledge
Essential
- -Basic knowledge of job requirements from job description
- -Working on own initiative
- -Understanding of Confidentiality and discretion
Desirable
- -Basic knowledge and understanding of the NHS
Skills
Essential
- -Able to work in a busy environment which requires walking long distances each day
- -Good communication skills
- -Able to use Microsoft applications
- -Clear handwriting
- -Reading skills test
Desirable
- -Able to understand and extract information
- -People skills
- -Able to work under pressure
- -Excellent telephone manner
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).